Carol Devlin Email & Phone Number

Meridian, Id, Us

Dorchester, Ma, Us

Johnson City, Tn, Us

Community Connect was cancelled• Participated in discovery discussions• Prepared to begin non-Beaker lab implementation to Orchard Labs• Prepared to begin non-Radiant implementation to Aspyra• In process of building Profiles, Dep, In basket Pools• Preparing to build specialty clinic workflows• Worked Lab Workqueue errors.• Assisted with incident ticket resolution• Participated in on call rotation

Houston, Texas, Us

Completed implementation of a large clinic with over 18 specialties along with lab and radiology. Performed interface testing for several interfaces. Mapped LabCorp and Quest lab accounts. Assisted with incident tickets. Assisted with the setup of MyChart. Created new radiology orders which were mapped to the interface. Performed application and integrated testing

Little Rock, Ar, Us

New Orleans, La, Us

Milwaukee, Wi, Us

Assisted with security in preparation for the Community Connect go-live. Performed exports and imports updating security templates.

Little Rock, Ar, Us

Oakland, Ca, Us

Epic Ambulatory Analyst/Builder, New Implementation As a software builder/analyst, I developed, created and modified the Epic Ambulatory application to meet the needs of the users and stake holders by evaluating the existing system and identifying areas of modification. In addition, I created technical specifications and test plans to perform end to end testing.• Created and updated SmartForms, Express Lanes and SmartSets• Created and modified Proc Docs and maintained EAP’s• Participated in charge testing as well as integrated testing• Maintained and updated the Workflow Engine Rules• Implemented scanning, faxing and dictation processes• Created and maintained the department profiles for Ambulatory• Mentored, trained, and educated 5 new Epic analysts on the Ambulatory team• Responsible for building OB/GYN, Urology, General Surgery, ENT, GI, Neurosurgery, Trauma, Vascular, Breast, Plastics, and Wound Care• Configured Visit Navigators and workspaces for assigned specialties by adding specialty activity tabs and toolbars and tasks.

Cape Girardeau, Mo, Us

Epic Ambulatory Analyst/Builder, SmartForm Optimization 2017/2018 Upgrade• Analyzed the existing system to identify and modify and prepare for the 2017 / 2017 / 2018 Epic Upgrade• Optimized SmartForms for OB/GYN, Behavioral Health, ENT, Primary Care• Created workflow documentation and Ambulatory build documentation• Researched Nova Notes and completed build for the 2017/2018 upgrade• Responsible for the build and configuration of the new 2017+ AVS• Worked on service and incident requests

Little Rock, Ar, Us

Epic Ambulatory Analyst/Builder, SmartForm Optimization • Optimized and created Procedure Docs and SmartForms for the 2017 Upgrade• Created new Data Elements and adding scripting and text for text generation • Created rules so that linked performable and modifiers that would drop appropriate charges• Created Notewriter Procedure preference lists• Implemented Refill RX protocol using BPAs and groupers• Created flowsheets and SmartSet for conscious sedation• Assisted with the creation and testing of the RX Refill Protocol

New York, Ny, Us

Epic Ambulatory Analyst/Builder -- New YorkState DSRIP Project (Delivery System Reform Incentive Payment Program - DSRIP)• Lead the build and analytical process for the Epic Ambulatory piece of the DSRIP project.• Created BPAs, CER rules, groupers and SmartSets for DSRIP regulations, specifically for patients with diabetes, cardiovascular disease, schizophrenia, bi-polar that were on certain medications• Created Social Determinants of Health questionnaire for Health Planet• Performed gap analysis by researching and validating the current state of the Epic build• Determined which data elements were being captured in the CCD and going to the HIE/Healthix in a discreet format and data elements that are not currently going to the HIE • Perform exports in Care Everywhere to view the XML code to identify the items being sent• Built out data items required by DSRIP that were not being captured discreetly for DSRIP reporting purposes as well as for Care Everywhere • For sensitive encounters pertaining to mental health, drug and alcohol addiction and STDs made recommendations to the way "Break the Glass" is configured so that all members of a patient’s care team within Mount Sinai have access to these encounters• Reviewed Care Everywhere set up so that community-based organizations have appropriate access to sensitive encounters so that continuity of care is not compromised• Identified improvements in the reporting of clinical outcomes per the DSRIP requirements regarding follow-up care for patients that have been identified as testing positive or at high risk for certain chronic diseases and at-risk behaviors

Houston, Tx, Us

Epic Ambulatory Analyst/Builder • Assisted the orders team in rebuilding the Results Console so that orders would display correctly • Tested, built, and configuration of Health Maintenance and BPAs and associated SmartSets• Created the MAR for OBGYN and added the MAR to their user role record and assigning security• Provided analytical support and troubleshooting for templates and sub-templates• Created documentation tools SmartSets, BPA, SmartForms, Proc Docs Smartforms, Navigators• Create specialty preference lists for charge capture, diagnosis, LOS and Notewriter Proc Doc• Created Doc Flowsheets for Multi-Discipline departments• Led Technical Dress Rehearsals• Created Results Routing Error Pool and Results Routing Scheme• Created Visit Navigators and menus utilizing widescreen and "chunky" button• Created Patient Entered Questionnaires for Weight Management in MyChart• Configured Visit Navigators and workspaces for assigned specialties • Assisted in optimization projects for specialties reworking the Results Console

Medford, Oregon, Us

Epic Ambulatory Analyst/Builder--Community Connect • Completed build for ENT and General Surgery• Conducted workflow analysis and gap analysis• Updated Workflow Engine and Transmittal Rules to include two new departments• Created Results Routing Schemes and Department Profiles• Created integrated test scripts and participated in the testing• Modified provider dashboards and participated in go-live support

Warrenville, Illinois, Us

Epic Ambulatory Analyst/Builder - Community Connect Completed builds for ENT, NEPH, ORTHO and Internal Medicine at the Hospital• Workflow analysis and gap analysis performed• Used exports and reports extensively as a way to analyze, validate and compare records• Developed active Workflow Engine Rules for multiple internal departments• Security/Provisioning: created and configured templates and sub-templates• Created document flow sheets and review flowsheets for multiple medical groups• Configured the ICD10 calculator in the Profiles• Meaningful Use Report setup based on information given by the healthcare providers• Reporting Workbench - configured the "Find Orders" template and report for Community Connect practices that would restrict access to data by Service Area• Configured Visit Navigators and workspaces for assigned specialties by adding specialty activity tabs and toolbars and tasks• Integrated practices' letters and forms into the Epic system • Created current and future state workflows using Visio• Integrated testing and application testing for major upgrades and go-lives’

Walnut Creek, Ca, Us

Epic Ambulatory Analyst/Builder-Community Connect • Complete Epic Ambulatory build for Community Connect practices with emphases on Pulmonary, Surgery and Surgery sub-specialties, internal/family medicine • Built additional specialty clinical content using SmartSets, NoteWriter.• Performed workflow analysis such as current state and future state • Provided analytical support on security and troubleshooting for templates and sub-templates• Used Chronicle exports and reports extensively as a way to analyze, validate and compare records• Problem Resolution: Assisted with pre and post-go-live problem analysis and resolution• Provided Command Center support as well as elbow support • Configured Visit Navigators and workspaces adding specialty activity tabs and toolbars and tasks• Mentored and trained 70 new Epic Ambulatory certified employees.

Palo Alto, Ca, Us

Epic Ambulatory Analyst/Builder (Consultant) • Testing: Successfully created integrated test scripts and test plans for the REI/IVF clinic. • Oversaw 10-15 analysts through integrated and application testing • Create the training curriculum for 25 REI/IVF clinic staff as well as delivering training • Performed the integrated testing for MyChart, CareEverywhere, LabCorp, and Cadence/Prelude• Assisted with the creation of very complex current/future state workflows using Visio

Seattle, Wa, Us

Epic Ambulatory Analyst/Builder • Provided go-live support for “Big Bang” go-live for 80+ specialty clinics• Completed the build and brought live two clinics, Urgent Care and Women’s Health• Built the MAR for OB/GYN and gave clinicians access through the user role and security templates• Successfully tested the hardware built ensuring workstations printed to the correct printers• LWS/EPS: Created and configured workstations/printers and destination mapping for new practices. • Provided analytical support and troubleshooting for templates and sub-templates • Updated the Workflow Engine Rule and Order Transmittal Rules and Results Routing Scheme

Chicago, Illinois, Us

Epic Community Connect Analyst/Builder • Completed the Epic Ambulatory build for Community Connect • Completed workflow analysis and build for the hospital• Setup MyChart by making configurations to the providers SER records and profile• LWS/EPS - created and configured workstations/printers and destination mapping for new practices.• Produced training and Go-Live Support with training and launch support• Successfully tested the printing setup and results routing across the network

Sacramento, California, Us

Epic Ambulatory Analyst/Builder • Created and updated training curriculum and trained over 100 users• Created test scripts and performed application and integrated testing for Epic upgrade and ICD10 • Provided ongoing build and analytics for upgrades, new functionality, and problem resolution• Managed and built LWS and EPR records for new printer and workstation devices • Lead the Secure RX Printing for controlled meds project• Lead tester for MyChart providing setup for new providers

Honolulu, Hi, Us

Epic Community Connect Analyst/Builder • Completed all aspects of Epic Community Connect for multiple departments• Created and configured EMP and SER records• Built the MAR for the Connect practices for clinically dispersed medicines • Security - provided analytical support and troubleshooting for templates and sub-templates • Training - created training curriculum and trained 20 users before going live • Participated in Ambulatory pre/post-go-live activities as well as problem resolution• Participated in the initial discovery, testing, and implementation of Meaningful Use

Fresno, Ca, Us

Epic Community Connect Analyst/Builder • Completed all aspects of Epic Community Connect. • Provided analytical and build support for the platform• Created Visit Navigators, modified EMP and SER records and built the MAR for Connect practices• Created security templates and sub-templates for new users• Participated in Ambulatory go-live activities by training users and problem resolution• Make recommendations for short-term as well as long-term process improvements. • Built Cadence/Prelude security classes

Oakland, California, Us

Facilitated Systems Integration, IMG and PPG defining and developing a request fulfillment process• Instrumental in collecting and organizing data needed to create a service catalog. • Worked to establish service levels, contain costs, decrease cycle times and enhance standards • Assisted in establishing a process around SI projects and RPM for financial and project data • Created training documents and provided training to SI directors, managers, and engineers • Became familiar with and utilized Six Sigma, ITIL methodologies

Oakland, California, Us

Devised and deployed end-to-end 24x7 technical solutions automating medical records• Maintains Epic environments and Cache databases by implementing periodic upgrades• Provided troubleshooting, root cause analysis, and problem resolution.• Worked on new application deployments and enhancement projects within KP Applications

Oakland, California, Us

Acted as the technical implementation and build of KP HealthConnect as well as postproduction support and ongoing maintenance• Led the team of 10 on troubleshooting methodologies and documentation• Interviewed, mentored and provided direction to build the team• Built and configured LWS record for workstations and printers including printer mapping• Assisted with creating security requirements and builds• Coordinated ongoing application support with the various IT technical areas to ensure continued application usage and success• Served as a single point of contact for the resolution of client issues• Provided product expertise to client groups, demonstrated and trained for application systems• Delivered weekly and monthly project readiness reviews and system