Caroline Doro Lenzi Email & Phone Number

- Facilitation of all Scrum ceremonies.- Supporting management by providing expertise in management to organize activities, squads, and processes.- Organization, definition, optimization, and design of workflows for development of improvements, incident handling, and production releases, aiming to increase efficiency in company processes.- Management of IT projects for two squads, monitoring activity progress and promoting continuous performance improvement.- Assisting management in establishing best practices within the company.- Collaborating with the PM to define the discovery process conducted by Product Owners.

-Implementation and facilitation of Scrum and Kanban in the company's projects and processes.-Facilitation of dailies, plannings, reviews, and retrospectives with the team.-Training the team on agile methodologies and metrics.-Dissemination of agile culture.-Implementation of JIRA and Miro usage for tracking and visualizing workflow.

Jaraguá Do Sul, Santa Catarina, Brasil

- Supervision of the administrative support sector and team within the company.- Implementation of agile methodologies (Scrum and Kanban) practices for project delivery within the sector, as well as the utilization of Trello for workflow tracking and management.- Serving as bid manager, conducting procurement processes with stakeholders, negotiating terms, and achieving an average cost reduction of 20% for the company.- Application of Management 3.0 practices and coaching techniques, resulting in improved communication, collaboration, and team integration, with regular feedback sessions to enhance motivation and identify areas for improvement.- Leadership and facilitation in the creation of the company's inaugural Strategic Planning, including planning sessions, daily stand-ups, reviews, and retrospectives involving all stakeholders.- Implementation of performance metrics for sectoral result tracking.- Team involvement in the implementation of a new ERP system within the company.- Negotiation, facilitation, and contract closure with suppliers.- Experience in engaging with the company's managerial level.

Jaraguá Do Sul, Santa Catarina, Brasil

- Negotiating with suppliers for acquisitions.- Providing customer service in the healthcare sector.- Enhancing administrative processes to improve customer experience and streamline workflow.- Participating in the implementation process of health cards for clients, expediting deliveries and facilitating the use of health plans by users.

Pós-Graduação Lato Sensu - Especialização, Public Management

Bachelor Of Business Administration - Bba

Master Of Business Administration - Mba, Project Management