Carol Dunkel Email & Phone Number

Innovative Human Resources (HR) leader with 15+ years of experience overseeing the delivery of excellent customer service resulting in high employee and customer satisfaction. Recognized for energetic, positive, interpersonal skills in account and vendor management, team interactions and customer care excellence. Skilled in strategic planning analysis, employee benefit and service offerings, process improvement and identifying opportunities for benefit plan development. - Supported a workforce size that has varied between 28,000 and 80,000 employees- Legislative, Reporting/Compliance - ERISA, EEOC, ADA, FMLA, HIPAA- Multi-state Benefits Administration: STD, LTD, FMLA, AD&D, Term Life, Supplemental Workman’s Compensation, 401-K, ESPP, EAP, sick leave, paid time off, military deployment- State health insurance coverage reporting (HIRD)- Analytical Research, Analysis and Evaluation- Employee Relations, Issue Research / Resolution, Inventory Management, Process Streamlining- HR Management Certificate- Software: Microsoft Office, Microsoft Project, Outlook, Word, Excel, Project, Access, Powerpoint, PeoplesoftSpecialties: Human Resources, Vendor management, Vision, Life, Disability, FSA, Employee and Customer service, Strategic planning, Process improvement, Health & Welfare, Legislative, Compliance, ERISA, EEOC, ADA, FMLA, HIPAA, Multi-state, Benefits Administration, STD, LTD, FMLA, AD&D, Term Life, Supplemental, EAP, Health insurance, Issue Resolution, Inventory Management.

Listed skills include Benefits Administration, Employee Benefits, Human Resources, Employee Relations, and 36 others.