Carole Bates Reddish work email
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Carole Bates Reddish personal email
Strategic, international retail omnichannel experience over 40 years.Four years as managing director of European markets; UK and Norway and NED, senior advisor to retail boards in Japan, South Korea and Russia.Extensive omnichannel, commercial and customer experience leading large diverse teams to develop a global brand.Leading global business development across 62 markets for customer experience and engagement and food experience. Setting preconditions for best business practices.Authentic communicator with the ability to inspire and engage on all levels with passion, knowledge and insights that can shape and position strategic direction.
Freelance
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Strategic Advisor, Non Executive Director.Freelance Sep 2023 - PresentUnited KingdomMentorship and support to business owners and leadership teams.Provide advice and insights to shape key business strategies and decision making.Contribute in corporate governance, risk management, financial controls and
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Customer Engagement, Food & Services ManagerIkea Nov 2018 - Oct 2023The Hague Area, NetherlandsStrategic development of the customer experience across all IKEA channels - physical, digital and support centres including services and circular customer offer.Strategic development of customer engagement loyalty and personalisations at scaleStrategic development of IKEA Food Retail Experience. -
Ikea Group Customer Experience ManagerIkea Group Jun 2015 - Aug 2018Malmo, SwedenInternational,strategic development of customer experience across all IKEA channels - physical, digital and support centres in 29 markets. Brand, commercial, technology and leadership responsibility.Strategic development of competence and capabilities of all channels; digital and ecommerce channel, customer support centres, stores and other physical touch points.Process development of selling, payments, customer information and services. Developing and leading IKEA’s multichannel and meeting the customer strategy.Develop and support the IKEA business operations in 29 markets through matrix relationships.
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Managing DirectorIkea As Sep 2013 - May 2015Oslo, NorwayLeading the sustainable long term development, growth and profitability of IKEA in Norway. Leading the transformation from single channel to an omnichannel customer experience. Inspiring, challenging and supporting the leadership team, managers and coworkers through the change process.
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Acting Managing DirectorIkea Uk & Ie Ltd Jan 2012 - Aug 2013LondonResponsible for driving a change agendato develop IKEA in UK, operating and running IKEA Stores. I build, lead and develop IKEA to secure the short, medium and long-term growth, and profitability of our business. Leading and inspiring my team to create and implement a Business plan which combines our national priorities with the global direction, giving a coherent and consistent message to our customers and our consumer market
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Deputy Retail ManagerIkea Ltd Jun 2008 - Jan 2012LondonResponsible for developing IKEA in my country, operating and running IKEA Stores. I build, lead and develop IKEA to secure the short, medium and long-term growth, and profitability of our business. Leading and inspiring my team to create and implement a Business plan which combines our national priorities with the global direction, giving a coherent and consistent message to our customers and our consumer market.
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Store ManagerIkea Ltd Aug 2007 - Feb 2008Lakeside, Essex
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Uk Commercial Review ManagerIkea Uk Ltd Aug 2006 - Aug 2007
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Uk Sales ManagerIkea Uk Ltd Aug 2002 - Aug 2006
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Store ManagerIkea Uk Ltd Feb 2000 - Aug 2001Gateshead
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Operations ManagerIkea Uk Ltd Feb 1999 - Aug 2001Nottingham, United Kingdom
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Business Development ManagerThe Body Shop Aug 1995 - Aug 1998Littlehampton -
Regional ManagerEast Midland Electricity Board Sep 1988 - Feb 1995East Midlands Region Uk
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Store Manager - Various LocationsEast Midlands Electricity Board Sep 1981 - Sep 1988East Midlands Region, Uk
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Management TraineeEast Midlands Electricity Board Sep 1979 - Sep 1981Grantham Lincolnshire Uk
Carole Bates Reddish Skills
Carole Bates Reddish Education Details
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Basford Hall ColleageB -
Walton Girls Secondary Modern School
Frequently Asked Questions about Carole Bates Reddish
What company does Carole Bates Reddish work for?
Carole Bates Reddish works for Freelance
What is Carole Bates Reddish's role at the current company?
Carole Bates Reddish's current role is Non Executive Director, Strategic Advisor..
What is Carole Bates Reddish's email address?
Carole Bates Reddish's email address is ca****@****kea.com
What schools did Carole Bates Reddish attend?
Carole Bates Reddish attended Basford Hall Colleage, Walton Girls Secondary Modern School.
What are some of Carole Bates Reddish's interests?
Carole Bates Reddish has interest in Politics, Education, Science And Technology, Human Rights, Arts And Culture.
What skills is Carole Bates Reddish known for?
Carole Bates Reddish has skills like Retail, Merchandising, Management, Team Leadership, Sales, Store Management, Coaching, E Commerce, Business Planning, Team Building, Sales Management, Profit.
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