Carole Brown Email and Phone Number

Entering all accounts payable and receivables into QuickbooksManaging Bi-Weekly payroll and monthly source deductionsFiling of T4s and ROEsCompleteng various administrative duties pertaining to new home listingsMaintaining correct employee information on fileOrganizing client appreciation events

Ensuring correct billing is updated on merchant profilesReviewing and resolving escalated inquiries created by the help desk and following up with the merchantsAnalyzing incoming correspondence and taking appropriate action

Working queued cases to resolve merchant issues such as rejected deposits and missing or misdirected fundsAssisting with working the FI reject reports during time of short staffingAssisting with the SD and EF reports to ensure correct banking information is obtained and corrected on the system

Assisting merchants with point-of-sale terminal malfunctions, communication and settlement problems.Responding to a pre-determined number of calls.Reviewing and prioritizing incoming correspondence.Training of new staff on the phone.

Responsible for balancing cash drawer.Filling of customer prescriptions.Responsible for answering telephoned drug orders.Recording of daily sales and charges.Responsible for receiving orders and pricing items.