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Carole Clark Email & Phone Number

Customer Advocate | Communicator | Problem Resolver at Capital One
Location: St Petersburg, Florida, United States 3 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Capital One
Role
Customer Advocate | Communicator | Problem Resolver
Location
St Petersburg, Florida, United States

Who is Carole Clark? Overview

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Quick answer

Carole Clark is listed as Customer Advocate | Communicator | Problem Resolver at Capital One, based in St Petersburg, Florida, United States. AeroLeads shows a matched LinkedIn profile for Carole Clark.

Carole Clark previously worked as Customer Service Coordinator, High Value at Capital One and Customer Service Associate at Hsn.

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Email format at Capital One

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Capital One

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Profile bio

About Carole Clark

Outstanding Customer Service Representative recognized for my ability to quickly connect with eachcustomer, going above and beyond to deliver excellent service, and being supportive and influentialwith peers. Highly organized, detail oriented, and loyal with impeccable work ethic. I have a positive attitude and strong interpersonal, written and verbal communication skills. Adaptable to new technologies and systems. Strengths include:Team Engagement & Motivation | Empathy | Listening & Patience | Creative Problem Solving

Current workplace

Carole Clark's current company

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Capital One
Capital One
Customer Advocate | Communicator | Problem Resolver
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3 roles · 17 years

Carole Clark work experience

A career timeline built from the work history available for this profile.

Customer Service Coordinator, High Value

Current
Capital One

Mclean, VA, US

  • Provide exceptional customer service for 40+ daily inbound calls for “high value” cardholders. Educate customers regarding reward earnings, redemptions as well as basic account information; complete lost/stolen reports.
  • Achieved “A List” status for April 2022 as one of top 10% in department of 300 associates,specifically related to outstanding NPS/QA scores.
  • Received Gold Standard rating for “changing the customer’s day” by all reviewing managers ofa random call calibration.
  • Consistently recognized for genuine empathy and interpersonal skills demonstrated on everycall with each customer.
2013 - Present ~13 yrs 4 mos

Customer Service Associate

Hsn

St. Petersburg, FL, US

  • Answered back to back incoming customer calls and placed sales orders.
  • Recognized for ability to connect with customers and resolving issues for a positive outcome.
  • Increased sales by carefully listening to expressed needs of each caller and suggestingappropriate merchandise.
2012 - 2013 ~1 yr

Sales Associate

Jcpenney

Plano, Texas, US

  • Provided onsite customer service and sales for specialized departments.
  • Placed catalog orders for customers; provided hands on assistance with online purchases.
  • Resolved inquiries and issues to customer satisfaction.
  • Organized and replenished merchandise for visual appeal and product promotions.
2009 - 2011 ~2 yrs
FAQ

Frequently asked questions about Carole Clark

Quick answers generated from the profile data available on this page.

What company does Carole Clark work for?

Carole Clark works for Capital One.

What is Carole Clark's role at Capital One?

Carole Clark is listed as Customer Advocate | Communicator | Problem Resolver at Capital One.

Where is Carole Clark based?

Carole Clark is based in St Petersburg, Florida, United States while working with Capital One.

What companies has Carole Clark worked for?

Carole Clark has worked for Capital One, Hsn, and Jcpenney.

How can I contact Carole Clark?

You can use AeroLeads to view verified contact signals for Carole Clark at Capital One, including work email, phone, and LinkedIn data when available.

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