Carole Kadenge Email and Phone Number
Passionate about the power of events to inspire, connect, and transform, I am dedicated to delivering unforgettable experiences. With over 15 years of leadership, customer experience design, strategy, and product management experience in the industry. I've developed a keen eye for identifying opportunities that drive growth and enhance customer satisfaction.Before diving into the event space, I honed my skills at Absa Bank Kenya PLC, where I served as the Debit Card Portfolio & Partnerships Manager. In this role, I successfully sealed income leakage loopholes, enhanced customer engagement, and drove significant growth in debit cardholders. My ability to analyze customer segments and tailor strategies to maximize revenue played a crucial role in my success.At Sarit Expo, I combine my extensive experience with a passion for creating extraordinary events and experiences; whether global enterprises, local businesses, or individual event organizers, my mission remains unwavering: to provide a seamless and unforgettable experience for our clients, leveraging our state-of-the-art facilities and innovative solutions.My journey has taken me across borders and cultures, providing extensive international exposure to exhibitions, B2B events, and trade delegations. These vibrant destinations include Rwanda, Burundi, South Africa, Turkey, UAE, India, China, Indonesia, Malaysia, Singapore, Thailand, Israel, Vietnam, Taiwan, Brazil, UK, USA, Germany, Netherlands, Australia and Japan.When I'm not managing events and driving business growth, I love to immerse myself in a good book. Reading provides me with fresh perspectives and ideas that I incorporate into my professional life. Additionally, I thrive on networking and connecting with new people, as I believe that great partnerships and collaborations often begin with a simple conversation.Let's connect and explore how we can collaborate to create outstanding events and experiences together.
Sarit Expo Centre
View- Website:
- saritexpo.com
- Employees:
- 4
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General ManagerSarit Expo Centre May 2024 - PresentNairobi County, Kenya• Develop and implement strategic plans that align with the Centre's mission and maximize operational excellence.• Oversee the planning, organization, and execution of all events, ensuring they meet the highest standards of quality and client satisfaction.• Lead and manage a diverse team, fostering an environment of collaboration and excellence.• Build and maintain strong relationships with event organizers, exhibitors, and strategic partners within the industry.• Manage the… Show more • Develop and implement strategic plans that align with the Centre's mission and maximize operational excellence.• Oversee the planning, organization, and execution of all events, ensuring they meet the highest standards of quality and client satisfaction.• Lead and manage a diverse team, fostering an environment of collaboration and excellence.• Build and maintain strong relationships with event organizers, exhibitors, and strategic partners within the industry.• Manage the Centre's budget and financial planning, including revenue generation and cost control measures.• Ensure compliance with all local regulations and industry standards, maintaining Sarit Expo Centre’s reputation as a leading event venue.• Drive innovation within the Centre's offerings to keep pace with market trends and client needs. Show less -
Business Club CoordinatorAbsa Bank Kenya Feb 2008 - Mar 2018Kenya• Coordinated training sessions to equip business club members with essential management skills and assessed the effectiveness of these seminars through questionnaires and feedback analysis.• Identified and sealed income leakage loopholes, presented customer retention strategies, and streamlined club entry and exit processes.• Generated and provided leads to the Business Banking team to help achieve growth targets for assets, liabilities, and non-funded income.• Managed budgetary… Show more • Coordinated training sessions to equip business club members with essential management skills and assessed the effectiveness of these seminars through questionnaires and feedback analysis.• Identified and sealed income leakage loopholes, presented customer retention strategies, and streamlined club entry and exit processes.• Generated and provided leads to the Business Banking team to help achieve growth targets for assets, liabilities, and non-funded income.• Managed budgetary aspects for all customer events, ensuring timely payment of bills, accurate invoice sign-offs, and verifying bills and invoices for accuracy and proper authorization.• Regularly updated the supplier list, reviewed partnership proposals in alignment with bank policies and the Sourcing department, and coordinated local and international business trips for members, handling all logistical aspects and working with various embassies and ministries.• Facilitated visa arrangements for customers, including drafting invitation letters and necessary documentation for consulates.• Initiated and edited the quarterly Business Club magazine to inform and educate customers on various business matters.• Established and maintained an effective filing and archiving system for managing information.• Addressed and resolved escalated member complaints within the required Service Level Agreement. Show less
Carole Kadenge Education Details
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Economics & Linguistics
Frequently Asked Questions about Carole Kadenge
What company does Carole Kadenge work for?
Carole Kadenge works for Sarit Expo Centre
What is Carole Kadenge's role at the current company?
Carole Kadenge's current role is General Manager @SaritExpoCentre | Driving seamless Experiences for Organizers & Exhibitors | Expert in Customer Experience, Strategic Partnerships & Operational Excellence.
What schools did Carole Kadenge attend?
Carole Kadenge attended Egerton University.
Who are Carole Kadenge's colleagues?
Carole Kadenge's colleagues are Violambira Undefined, Samuel Odeny, Ken Gitau, Lyn Mwaluko, Shahista Omar, Naomi Nabwile, Betha Akoth.
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