Over 20 years of expertise in the field of negotiation, operation, sales of goods and services.Results driven, committed with excellent communication skills and a high level of customer commitment.Customer care management, retaining key accounts.Business operations and development of B2B: international freight (exports and imports), trucking, small packages (courier). B2C
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Sales ExecutiveAlimentation L'Épicier Oct 2013 - May 2018MontrealDuties•Meeting prospective clients, in Quebec and Ontario to offer our goods and services.•Assess their needs, prepare and calculate order.•French and English clients.Achievements-By my high capacity of developing relationship of confidence with clients and closing sales at first visit, company decided to have me develop Gatineau region.-At renewal, capacity of increasing order and keeping the clients satisfied. -Bring clients to give me 20,40 and… Show more Duties•Meeting prospective clients, in Quebec and Ontario to offer our goods and services.•Assess their needs, prepare and calculate order.•French and English clients.Achievements-By my high capacity of developing relationship of confidence with clients and closing sales at first visit, company decided to have me develop Gatineau region.-At renewal, capacity of increasing order and keeping the clients satisfied. -Bring clients to give me 20,40 and even 60 referrals of friends, family and colleagues.-Find solutions for different challenges such as: give back the enthusiasm to clients that did not have the idea to renew, meet unsatisfied clients that had met colleagues and get them aboard with us, adjust order to have it fit in budget.-Dealing with very tight schedules. Show less
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DirectriceLes Distribution Jean-Pierre Roy Inc. Oct 2015 - Apr 2017MontréalSupporter la mise en marché des concepts et des produitsCréer un système d'inventaire physique et comptablePeaufiner et finaliser les feuillets publicitairesFormer et soutenir le personnelVente
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Sales ExecutiveCuisimax 2008 - 2013Région De Montréal, CanadaDuties•Visit clients that came to our showroom to give them estimate of their renovation of kitchen or bathroom.•Do the plans and calculate the costs of goods and services.•Prepare contract and paperwork for the bank.•Find solutions for different challenges such as objections, budget, credit, operations, communication, pricing.Achievements-High capacity of adaptation, learning and challenge. Learned within weeks how to do plans, costing and closing… Show more Duties•Visit clients that came to our showroom to give them estimate of their renovation of kitchen or bathroom.•Do the plans and calculate the costs of goods and services.•Prepare contract and paperwork for the bank.•Find solutions for different challenges such as objections, budget, credit, operations, communication, pricing.Achievements-High capacity of adaptation, learning and challenge. Learned within weeks how to do plans, costing and closing sales.-Creating a climate of dream and urge of getting the product and service.-In a environment that is highly competitive in the first meeting was getting the client wanting me to take care of their project and signing the contract.-Upgrated level of sales, at my arrival from the last one to get appointments got to the third out of ten representatives.-First one with ethnic people and bathroom renovations.-Sold three projects in a same day for over $90,000. Show less
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Freight Agent/Export ManagerInternational Freight Forwarders 1997 - 2008Région De Montréal, CanadaDuties•Handle operations and documentation of all carriers i.e. Air, Sea, Land.•Trouble Shoot import/export dangerous goods shipments.•Negotiate with Shipping Agencies / Carriers / Lines for competitive rates and services•Communicate / correspond with International Agents and Consignees. Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery of shipments.•Prepare Quotations / Freight Memos / and Issue Invoices.•Customers support and… Show more Duties•Handle operations and documentation of all carriers i.e. Air, Sea, Land.•Trouble Shoot import/export dangerous goods shipments.•Negotiate with Shipping Agencies / Carriers / Lines for competitive rates and services•Communicate / correspond with International Agents and Consignees. Send pre-alerts / pre advice / arrival notice and ensure timely issuance of delivery of shipments.•Prepare Quotations / Freight Memos / and Issue Invoices.•Customers support and follow up for smooth shipping operations.•Training and support of employees.•Working together with sales, handling key accounts Show less
Carole Lapointe Skills
Frequently Asked Questions about Carole Lapointe
What is Carole Lapointe's role at the current company?
Carole Lapointe's current role is Sales Executive.
What are some of Carole Lapointe's interests?
Carole Lapointe has interest in Human Rights, Animal Welfare, Environment.
What skills is Carole Lapointe known for?
Carole Lapointe has skills like Communication, Ventes, International Negociation, Highly Motivated, Sales, Service Client, Customer Service, Analyse Rapide, Management, Gestion, Quick Analysis.
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