Carole Oliphant Email & Phone Number

Tiverton, England, United Kingdom

Tiverton, Devon, United Kingdom

The perfect Democratic Services Officer is required to process the foresight of Old Moore; the accuracy of an adding machine; the judgment of Solomon; the patience of Job; the memory of an elephant; the coolness and tact of a high ranking diplomat; and the literary skills of Bernard Shaw.

Brampford Speke

Parish Clerk & Responsible Financial Officer• Setting Council meeting agendas and taking minutes;• Attend Council meetings and prepare minutes for approval;• Budget setting, monitoring and balancing the Council's accounts and preparation of records for audit purposes and VAT;• Preparation and submission of the Annual Audit;• Advises Council on policies in relation to Council activities;• Receives and deals with correspondence and documents on behalf of the Council;• Responds to planning applications and arranges site visits and responds within Planning Authority timeframes;• Receives and reports on invoices for goods and services to be paid for by the Council and ensures that accounts are met.

Tiverton

A Qualified Clerk who holds the CILCA qualification and a member of Society of Local Council Clerks. Responsible for assisting the Town Clerk for the smooth running of the Town Council services and management of its assets. Ensuring that Council procedures are developed and approved so that Tiverton Town Council retains its Local Council Award Scheme. Normal duties include:• Setting Council meeting agendas and taking minutes;• Attend Council meetings and prepare minutes for approval;• Publishing agendas and minutes;• Receives and reports on invoices for goods and services to be paid for by the Council and ensures that accounts are met;• Updating Council financial requirements into quickbooks and completion of VAT returns;• Administration of Financial Control including profit and loss statements;• Completion of payroll for Council employees including RTI returns;• Assist the Town Clerk with budget preparation and precept calculations;• Design and maintenance of the Town Council website & social media forums;• Administration of the town Allotments i• Management of the Town Public Conveniences, • Organising the Mayors engagements and Civic Occasions• Administration of Tiverton in Bloom including: Obtaining sponsorship from local businesses, arranging and organising entry in South West in Bloom competition • Administration of the Christmas Lights tendering process and organisation of the switch on event;• Organising the annual Town Crier event including: The competition schedule, judging and a buffet lunch for competitors;• Provision of administrative support for Town Councillors;• Marketing and management of bookings for the Town Hall and New Hall including: Weddings and private functions;• Answering enquiries from the public over the telephone and face to face;• Updating and obtaining sign off for Council policies and procedures.

Responsible for the control of all documentation for a leading firm of Engineering Consultants to ensure compliance to clients expectations. Ensuring strict version control to minimise instances of duplication of work and enabling the project to work efficiently. Principle accountabilities:Development and implementation of a document control methodology to ensure projects are able to track documents and ensure latest versions are presented to clients;Implementation of a company wide document numbering system, ensuring strict version control;Providing packages of documents and technical drawings to clients for discussion and appraisal;Development and presentation of analysis and reporting of project status to management team to enable resource management of CAD and technical engineers.

Responsible for developing, documenting and maintaining business processes for Nuclear New Build to support the construction of the first Nuclear reactor due to be commercially operational in 2018. Principal accountabilities:Developed and supported a programme of internal processes compliance self assessments; Ensured new processes were developed using recognised process mapping standards by facilitation of information gathering workshops, partnering key stakeholders and creating the procedures using MEGA tool;Provided strategic consultation and facilitation for the purpose of redesigning existing processes based on the analysis of improvement opportunities.

Responsible for leading a fully engaged Governance team of financial and business analysts to inform the business on all matters regarding operational compliance and process management. Principal accountabilities:Developed, designed and launched an on line process library (Ministry of Knowledge) which enabled all employees’ access to a host of operational supporting material;Agreed business rules with the operational business to develop and document structured policies and procedures;Introduced internal reviews of operational processes to ensure they were fit for purpose and adhered to regulatory and business requirements;Organised and facilitated regular compliance meetings with senior management to discuss results of internal audits with the aim of reaching consensus on improvement to processes and business as usual activities to mitigate risk of non compliance;Recruited, led and developed a team of business analysts to mitigate risk and ensure compliance of key activities.

Education record

Education record