• Maintain accurate and current records for a thirteen branch Library system. • Process all deposits and payment vouchers using Performance Accounting System and WorkDay• Monitor payroll for 65 employees using ACORN software• Office support for Director and Assistant Director of the Placer County Library

• Accurate data entry of medical claims using Epic Tapestry software• Research eligibility of client’s health coverage using online database• Maintained accuracy and confidentiality of medical claims for Medicaid program

• Directly interacted with customers to ascertain their needs and ensure customer satisfaction• Trained new employees on policy and procedures• Assisted with employee scheduling• Performed managerial closing duties including reconciling cash, making bank deposits and lockup• Received and processed phone orders• Processed Point-of-Sale transactions, including credit cards

• Coordinated weekly volunteer efforts to organize and distribute food to the needy in our community• Trained new volunteers regarding duties and procedures• Managed volunteer list• Facilitated volunteer communication • Scheduled volunteers

• Oversight and training of 4 person office and responsible for all office operations • Provided information and support to store managers of 6 retail stores • Anticipated change in priorities and adjusted work schedule efficiently• Recorded Accounts Receivable to the general ledger and handled collections by phone• Communicated with customers in writing and by phone to clarify needs• Researched Accounts Payable invoices to ensure accuracy & discounted payment date • Researched and rectified discrepancies with vendors and customers by phone• Reconciled all Bank Statements • Researched and verified all quarterly & year-end General Ledger figures• Determined and posted year end accrual entries • Computed and met timely payment of weekly Payroll, Payroll Taxes, Workers Compensation and health insurance premiums and monthly deposits of sales tax• Handled confidential employee health care submittals and employee’s vacation time planning