Carole Capps Email & Phone Number

Austin, Texas

Austin, Texas Area

Texas

Dallas, Texas

• Effectively utilize the Quill.com sales strategy to grow and strengthen relationships within existing base. Ensure existing customers meets revenue and profit objectives. Increase existing base by prospecting of small.
• Discover and analyze customer’s needs by effectively probing, listening and communicating to determine which product and pricing will appeal most to the customers’ needs

Expanding my existing customer base while ensuring optimum customer satisfaction. B2B sales and negations with decisions makers at many levels. Ability to build new territory and expand opportunities within existing base while ensuring optimum customer satisfaction. Strong negotiating and networking skills

Secured relationships in key accounts, preventing potential loss, and expanding sales within core business categories. Increased new account acquisition and improved implementation by utilizing a team approach. Mentored and assisted in training new account managers.

Managed all business activities of Customer Service Department; including P&L, inside sales, call center, vendor relations, and order processing. Managed staff of two supervisors, 15 customer service representatives, and one receptionist

Physiology, General

Education record