Carole Coucke Email & Phone Number

Bruxelles, Région De Bruxelles-Capitale, Belgique

Brussels, Brussels Region, Belgium

• Immoweb is the leading Belgian website for Real Estate classifieds (i.e. listings for the sale & rental of houses, apartments, offices, industrial buildings, building plots, garages).My mission was to build & maintain.
• Coordinating the implementation of features that help internal teams to sell & to deliver better/easier support to customers
• Handling the internal teams' inquiries and solving problems
• Providing training and best practices on the usage of the CRM platform
• Organizing workshops with internal stakeholders to collect needs and identify solutions
• Writing user stories and necessary documentation

Elsene, Brussels Region, Belgium

• Fascinated by TextMaster technology and team synergy, the Acolad Group acquired the French start-up in March 2018. For two years, I supported Acolad's 11 entities* to gather all Vendor Management activities under one.
• Managing customization of Salesforce CRM and integration with other applications (ERP, online form builder, document automation tool and e-signature integration solution).
• Preparing exported vendor databases in Excel/CSV for importing them in the CRM.
• Analyzing new feature requests or bug reports, prioritizing requests, writing specifications, performing quality assurance checks on pre-production environment and production after deployment.
• Liaising with the internal and external IT teams in charge of tools development.
• Writing internal process documentation and training the Vendor Management team.

Elsene, Brussels Region, Belgium

• TextMaster is the leading professional SaaS translation service, trusted by more than 10,000 customers in over 110 countries. With services available through an online platform, API and plugins, TextMaster offers.
• Developing and implementing the talent acquisition strategy to drive the fast-paced growing agency’s success in attracting top talents as well as supporting marketing initiatives to promote the social footprint of the.
• Building a customized app in Salesforce for the candidate management and assessment (analysis, design, development, testing, and sustainment).
• Creating a network of a thousand assessed language providers all over the world in a three-year time frame.
• Onboarding new users of TextMaster platform and answering to Zendesk support tickets.
• Building strong and effective relationships with Project Managers to ensure alignment of processes and tools with business needs.

Brussels, Brussels Region, Belgium

IDEST Communication is a translation agency specialising in the institutional sector and translates into all the official languages of the European Union and United Nations. Its core business is providing a comprehensive range of linguistic services to national and international institutions, both public and private.In a team of 3 Project Managers, my main.

Brussels, Brussels Region, Belgium

Translating official documents (letters, reports, statements and records) from German into French.

Nivelles, Belgium

Cogen Language Services offers translation and multilingual publishing services to industrial and medical manufacturers in compliance with ISO 9001:2008 and EN 13485 standards.As the Language & Publishing Resources Expert at Cogen, I was responsible for:- Defining and implementing a new recruitment policy in accordance with business needs, re-assessing.

Nivelles, Belgium

As the Language & Publishing Resources Agent at Cogen, I was collaborating with the LPR Manager for the tasks below:- Recruiting new translators around the world, assessing their language skills and technical/medical expertise, agreeing on rates, formalizing collaboration;- Setting up dedicated translating teams for clients’ projects based on required.

Nivelles, Belgium

As the Language Resources Assistant at Cogen, I was assisting the LRS Manager in the tasks below:- Recruiting new translators around the world, assessing their language skills and technical/medical expertise, agreeing on rates, formalizing collaboration;- Conducting translation tests for clients and prospects;- Monitoring proactively quality of.

Brussels Area, Belgium

Inputting money transfer instructions.

Master, Multidisciplinary Translation (English/German)

The Institut libre Marie Haps is a French-speaking institution of higher education founded in Brussels in 1919. It has been a constituent.

Language Interpretation And Translation

Academic semester at the Karl-Franzens-Universität Graz (Austria) in the framework of the ERAMUS program.