Carole Dalton, Ms, Sphr, Shrm-Scp

Carole Dalton, Ms, Sphr, Shrm-Scp Email and Phone Number

Chief Human Resource Officer/Chief People Officer/Private Equity CHRO/M&A Platform Build Expert @ HighGround
Carole Dalton, Ms, Sphr, Shrm-Scp's Location
Greater Philadelphia, United States, United States
About Carole Dalton, Ms, Sphr, Shrm-Scp

Strategic Human Resource/Human Capital Leader with progressively responsible experience in all facets of human resource management with strong financial and business acumen in public, private and private equity backed high growth organizations. Specific expertise in areas of set up and standardization of business focused HR practices, both domestic and international, benefits management and negotiation and employment law. Strong reputation as confidant and advisor to CEO and executive team.Areas of Deep Expertise Include: * Private Equity experience including due both buyer and seller side due diligence * Extensive US employment law experience with specific expertise in multi-state organizations* Multi-country HR Leadership across US, India, Philippines, Canada and UK* International employment law expertise* Field Home Services / technician workforce expert* Benefits management and negotiations in fully and self-funded arrangements* Senior level and niche market talent acquisition* Merger & acquisition HR due diligence & cultural integration* HR vendor and outside counsel selection and management* Corporate communications, both public and private sector* Labor Relations experience in Canada and US* California wage and hour compliance* Union and non-union workforce management * Succession planning and management

Carole Dalton, Ms, Sphr, Shrm-Scp's Current Company Details
HighGround

Highground

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Chief Human Resource Officer/Chief People Officer/Private Equity CHRO/M&A Platform Build Expert
Carole Dalton, Ms, Sphr, Shrm-Scp Work Experience Details
  • Highground
    Chief People Officer
    Highground Aug 2024 - Present
    Irving, Texas, Us
  • Unique Indoor Comfort, Llc
    Chief Human Resource Officer
    Unique Indoor Comfort, Llc Jan 2023 - Jan 2024
    Atlanta, Georgia, Us
    Platform CHRO for UIC LLC, an PE backed home services company consisting of 14 HVAC, Electrical and Plumbing businesses. Owned by Grove Mountain Partners.• Led HR integration, due diligence, and support of sale of business to Ace Hardware• Created benefits platform to integrate the businesses into one benefits program going from 31 carriers to 2 carriers, moved 600 employees to one open enrollment cycle, improved overall benefits, and saved $300k.• Integrated companies from incumbent payroll systems onto one platform under ADP Workforce, creating a platform for agile integration of future acquisitions.• Developed internal Talent Acquisition strategy, driving down spend on external third-party vendors by $400k.• Led and managed HR due diligence process of selling Unique Indoor Comfort to Ace Hardware resulting in a significant return to the investors.• Worked closely with private equity firm partners, deal attorneys and leadership of the buyside organization.• Managed communication and change management for the entrepreneurial business founders to successfully execute Human Capital strategies related to the sale of business and post-sale integration.
  • Alert 360
    Chief Human Resources Officer
    Alert 360 Oct 2017 - Jan 2023
    Tulsa, Oklahoma, Us
    (My Alarm Center, a $100M residential and commercial security/home automation company merged with Alert 360 in December of 2021.) Lead HR functions for $200M high growth / Private Equity backed residential and commercial security/home automation company. Report to CEO and serve as member of Executive Leadership Team.• Build HR infrastructure including hiring team of HR professionals across all locations and elevating the HR function within the business.• Restructure and refocus Talent Acquisition function developing shared service model to support the business needs leading to reduced time to hire and cost to hire and better candidate experience. Reduced turnover in all workforces.• Successfully negotiated with 300 members of class in class action, saving $5M in liability and $2M in legal fees.• Transitioned Worker’s Comp broker and carrier resulting in YOY $180k savings and implemented Safety Culture, including hiring the first Safety & Risk Manager.• Appointed CHRO of merged organization with A360 that doubled the size of the company and managing integration of all HR functions resulting in $1.5M synergies in HR functions.• Negotiated annual health insurance renewal from 23.5% to 6.1% and seamlessly transitioned all coverage lines to new carrier, while increasing employee participation by 15% YOY.• Re-negotiated A360 benefits plans and transitioned 600 EEs to new benefits with significant plan improvements.• Developed robust wellness and employee engagement programs specific to location and work group.• Key member of integration task force driving all Human Capital integration and supporting the integration of the broader business in the Alert360/My Alarm Center merger.• Successfully transitioned PA call center and support functions to fully remote while balance the in-office and hybrid workforces across the business during COVD and post-COVID continued to manage remote, in-person and hybrid workforces.
  • Matrix Nac
    Head Of Human Resources & Labor Relations
    Matrix Nac Nov 2015 - Sep 2017
    Tulsa, Ok, Us
    Lead Human Resource and Labor Relations departments for US and Canada $650M large capital construction company with a 3000 union craft field employees and non-union office / support / management staff, reporting to President and serving as member of the senior leadership team. Direct team of HR and Labor Relations professionals to support the business objectives.• Develop internal talent acquisition strategy to support growth in the Energy and Electrical businesses, hiring key leadership roles and niche industry positions, reducing recruiting cost by 40% and reducing time to hire by 20%.• Re-align Human Resources and Labor functions to support newly merged organization and align with growth strategy and drive cultural changes throughout the businesses.• Create and implement robust succession planning program for each business from leadership to staff level.• Develop employee engagement, social responsibility and charitable giving programs across the business.• Plan and execute first 3 day leadership conference top 50 leaders in the organization.• Support Canadian business in both HR and Labor Relations, reducing cost of outside counsel.
  • Unitek Global Services
    Senior Vice President, Human Resources
    Unitek Global Services Jul 2012 - Apr 2015
    Jackson, Mississippi, Us
    Lead Human Resources function in the US and Canada for provider of outsourced infrastructure services including technical, engineering and design, repair, construction and other services to major US satellite, cable, wired telecom and wireless communication companies. Manage a shared services HR model for 3000+ employees, across 4 distinct businesses, reporting to CEO. Managed Labor Relations in both US and Canada, balance both union and non-union workforce.• Implemented corporate Compensation and Benefits Committee to establish consistent and competitive total rewards strategy across three different business units • Developed new Talent Acquisition & retention strategy to identify and hire niche roles in high-demand, high risk industry, reducing time to hire and cost to hire• Assist CEO in hiring key executive roles include CFO, CAO and General Counsel• Present new HR strategies to Board of Directors and gain buy-in• Re-organize Human Resource department to align with business units and reduced HR overhead by 35%.• Re-structured benefit cost and vendor structure, resulting in $1.6M annual savings• Provided HR guidance to Canadian business unit and reduced legal spend by $300k
  • Yell
    Vice President, Human Resources
    Yell Jun 2005 - Feb 2012
    Reading, Gb
    Lead Human Resources functions in 5 locations across 3 countries, reporting directly to President of business. Responsible for the company’s recruitment, talent acquisition, employee relations, performance management, training and development, compensation, benefit and rewards programs, and legal compliance in US, India and Philippines.• Implemented new HRIS system and automated all HR functions, including on-line benefits enrollment, reducing annual cost by $75,000.• Recruited new US senior management team and provided HR leadership from a 200 EE US based business to a 3000+ EE organization 3 countries• Grew India workforce from 700 to 1300 while reducing attrition from over 50% annually to 11%• Set up Adworks location in Philippines, transitioning 600 employees from outsource partner.• Successfully manage to reduce proposed health insurance increases in US year on year, resulting in savings of $300,000• Work across all company divisions and functions to create a company-wide workforce plan executed through HR Team.• Develop creative and innovative HR initiatives and solutions based on best practices and provide reporting metrics to measure results.• Implement Employee Satisfaction Survey across all 3 countries and drive process improvements, and culture enhancement efforts resulting in yearly improvements in all key measures.• Provide coaching and counseling to executives and managers.• Review, recommend and monitor HR Strategies, policies and procedures to ensure alignment with long-term business strategy.• Work with Senior IT leadership to hire 150 IT development staff, eliminating reliance on outsource vendor, resulting in $1M annual savings
  • Hartstrings, Llc
    Director, Human Resources
    Hartstrings, Llc May 2000 - Jan 2005
    Directed Human Resource function for apparel wholesaler/retailer serving as part of executive committee. Responsible for corporate, warehouse and retail employee base across 30 locations. Responsible for management of talent acquisition and retention programs from warehouse to executive level positions; development of policies for 3 separate divisions; attend board meetings to provide HR support on long-term strategy.• Initiated and implemented the merger of the Employee 401(k) Plan and the Profit Sharing Plan, resulting in annual savings of $15k with increased benefit to employees• Wrote employee handbook and developed policies that were tailored to warehouse, retail and corporate staff.• Conducted several investigations in response to EEOC claims, resulting in findings of no cause, with minimal legal fees• Pro-actively managed workers’ compensation program, including establishing and chairing safety committee• Maintained excellent relationship with warehouse employees and chaired weekly communications sessions • Created and implemented work/life benefits including on-site exercise programs, flex time program and employee assistance program
  • Kenexa
    Director, Human Resources
    Kenexa Apr 1998 - May 2000
    Armonk, New York, Ny, Us
    Directed the Human Resource function for HR consulting firm with offices across the US and abroad, reporting directly to CEO. Specific responsibilities included establishing and implementing policies and procedures; managing employee relations issues; managing benefit plans of main company and new acquisitions; and management of company legal matters.• Re-wrote and maintained employee handbook, offer letters and non-competes• Created and implemented sexual harassment training programs• Selected new 401(k) administrator and fund manager and implemented new plan• Handled all merger related HR issues including analysis and integration of acquisitions’ hr practices and benefits programs, and merging of retirement plans• Conducted investigations of EEOC, PHRC, and MCAD charges with findings of no cause in all cases• Assisted in the selection of new corporate attorney and liaised with counsel on hr and merger issues

Carole Dalton, Ms, Sphr, Shrm-Scp Education Details

  • Villanova University
    Villanova University
    Human Resource Management
  • Philadelphia University
    Philadelphia University
    Finance

Frequently Asked Questions about Carole Dalton, Ms, Sphr, Shrm-Scp

What company does Carole Dalton, Ms, Sphr, Shrm-Scp work for?

Carole Dalton, Ms, Sphr, Shrm-Scp works for Highground

What is Carole Dalton, Ms, Sphr, Shrm-Scp's role at the current company?

Carole Dalton, Ms, Sphr, Shrm-Scp's current role is Chief Human Resource Officer/Chief People Officer/Private Equity CHRO/M&A Platform Build Expert.

What schools did Carole Dalton, Ms, Sphr, Shrm-Scp attend?

Carole Dalton, Ms, Sphr, Shrm-Scp attended Villanova University, Philadelphia University.

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