Carole Everett Email & Phone Number

Las Vegas, Nevada, United States

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United States

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Las Vegas, Nevada Area

Current Licenses CA, NV, WA and TX

Las Vegas, Nevada Area

Directly responsible for people, processes and operations of 7 restaurants. Drive excellence in day-to-day operations, train, coach, support managers; plan & set goals; focus on in-store problem solving, execute Brand and Food Safety standards, recognize and motivate Restaurant General Managers, Assistant Managers and Restaurant Teams.

Directly responsible for leading the success of day to day operations for 28 locations consisting of 1000 employees. Analyzed and managed P&L’s generating $22 million in sales. Managed 7 above restaurant leaders that included Area Managers, Finance, Human Resources and Marketing personnel.• Halted a 2-year decline in sales by improving traffic by 21% and growing sales by 7.4%.• Decreased team member turnover 38% and management turnover 25% by instituting processes that supported… Show more Directly responsible for leading the success of day to day operations for 28 locations consisting of 1000 employees. Analyzed and managed P&L’s generating $22 million in sales. Managed 7 above restaurant leaders that included Area Managers, Finance, Human Resources and Marketing personnel.• Halted a 2-year decline in sales by improving traffic by 21% and growing sales by 7.4%.• Decreased team member turnover 38% and management turnover 25% by instituting processes that supported positive culture and training. • Mentored and developed 4 restaurant General Managers to the Area Manager level• Performed all Human Resource related duties: Workers Comp, Employee Benefits, Sexual Harassment Prevention, Policy Creation, Legal Claims, Unemployment Hearings, Interviewing / Selection /Progressive Discipline /Termination• Appointed Treasurer of the Local Marketing Co-op• Recognized by the President of Pizza Hut Inc. for exceptional Customer Service performance Show less

I was granted the opportunity to relocate to Dallas, TX (Home Office of Pizza Hut Inc.) to establish a cross functional team for the new concept known as “Wing Street”. Assisted with product development, created marketing materials and frequently interacted with the corporate executive team.• Opened 1000 locations throughout Texas, Ohio, Arizona, Nevada and California• Developed training materials and conducted training sessions for 500+ people• Participated in consumer research… Show more I was granted the opportunity to relocate to Dallas, TX (Home Office of Pizza Hut Inc.) to establish a cross functional team for the new concept known as “Wing Street”. Assisted with product development, created marketing materials and frequently interacted with the corporate executive team.• Opened 1000 locations throughout Texas, Ohio, Arizona, Nevada and California• Developed training materials and conducted training sessions for 500+ people• Participated in consumer research panel discussions• Selected and led a team of 5 regional implementation Training Managers• Honored with the “Mother of Wing Street Award” and the President’s Golden Glove award for Outstanding Leadership - 2004 Show less

Successful in the day-to-day operations of 17 company owned restaurants; training, Management coaching; planning and goal setting; in-store problem solving/process improvement; setting standards; recognizing and motivating Restaurant Managers, Assistant Managers and Restaurant Teams. Proven track record for increasing sales and profit, customer service, and employee morale.• Lead Restaurant Trainer for the district, resulting in over 200 talented management personnel• Awarded… Show more Successful in the day-to-day operations of 17 company owned restaurants; training, Management coaching; planning and goal setting; in-store problem solving/process improvement; setting standards; recognizing and motivating Restaurant Managers, Assistant Managers and Restaurant Teams. Proven track record for increasing sales and profit, customer service, and employee morale.• Lead Restaurant Trainer for the district, resulting in over 200 talented management personnel• Awarded President Award for Operations turnaround, profit and most improved people measures in 1999• Coordinated disaster relief efforts for the victims of the 1994 Northridge, CA earthquake• Awarded Area Manager of the year in 2000 and 2001 Show less

Managed a team of 25+ in producing quality products and providing excellent service. First restaurant to implement Buffet. Trained numerous high talented above store leaders which were exported as Directors.