Analyzed Data and Exposure for Medical Malpractice Insurance. Reviewed Claims Activity, Loss Control Surveys and Inspection Reports. Applied Underwriting Rules, Guidelines and Insurance Laws and Regulations. Collaborated with Contact Field Representatives to Gather Information. Calculated Premiums to ensure profitability for the company. Ensured Policies were correct with all applicable Endorsements. Maintained and Serviced over 900 Physicians, Clinics, Hospitals and Facilities. Maintained a high level of Customer Service. Responded quickly and ethically to all requests. Worked independently using judgement and initiative to support business goals. Educated clients and prospects on coverage and services provided. Developed relationships with Insurance Agents. Onboarding team member for New Accounts. Traveled to Customer locations as the Customer-Facing Underwriting Representative. As Customer Acquisition Team Member participated in various Healthcare Tradeshows, Client Meetings and Conventions. Provided Risk Guidance assisting other team members• Insured Large Medical Clinics and Hospitals Insurance needs were met. • Negotiated Premium Rates with Insureds based on their level of risk. • Wrote $900,000 in New Business in 2020 over $1,500,000 in 2019 and $1,000,000 in 2018.• Analyzed Data and Risk Exposure for both New and Current Business.• Identified Sales Opportunities, Soliciting desirable business and Diligent follow-up on quoted business.• Used Microsoft Excel to Manage my Book of Business utilizing the Auto Sum, formulas and sorting. • Utilized Vertifore - ImageRight, Hyland - OnBase, Microsoft CRM, Microsoft SharePoint, SAP Crystal Reports – InfoView, Microsoft Teams, Delphi Technology – Oasis, Microsoft SharePoint, SAP Concur and Ultimate Software – UltiPro.

Processed all Investment Accounting, Reinsurance and Premium Reporting. Calculated Agent Commissions and Premium Taxes. Reconciled several accounts using the General Ledger such as Bank Reconciliations, Fixed Assets and Depreciation Reports. Processed Accounts Receivable, Accounts Payable, Claims Reporting and Sales and Use Tax. Reviewed and Approved all Attorney Invoices for payment. Managed the Premium Billing and Collections. Assisted in the preparation of both the Quarterly and Annual Financial Statements. Assisted in the preparation of GAAP and STAT audit reports and other information as requested by management or outside auditors. Assisted in ad hoc reporting and analysis as needed. Managed UMIA's Business Support Coordinator and Receptionist. Delegated, Trained, and adjusted 5 positions. Improved job Responsibilities maximizing Productivity. Performed both Annual and Semi-Annual employee Reviews.• Prepared Quarterly and Annual Statements in compliance with the NAIC, A.M. Best and various State Insurance Departments.• Reorganized all Business Support positions to maximize productivity• Standardized all UMIA's Financial Reports with the companies in our new organization.• Successfully transferred all Finance Operations to Constellation Mutual Headquarters in Minneapolis.• Used Microsoft Excel including Pivot Tables, Formula’s, VLOOKUP’s, Sorting and several other functions.• Utilized SunGard Financial Systems – EAS, SunGard Iworks – EPS, Eagle Technology Management – Wings ERP, Vertifore - ImageRight, Hyland - OnBase, Microsoft CRM, Microsoft SharePoint, SAP Crystal Reports – InfoView, Microsoft Teams, Microsoft Skype, Delphi Technology – Oasis, Microsoft SharePoint, SAP Concur and Ultimate Software – UltiPro.

Managed the operations of the Home Service Division of 8 agency staff members. Analyzed and Audited Production and Budget Reports for accuracy. Prepared Variance Reports on the Budget and Production for management. Managed the Collections for 3 of the 4 Life Insurance Divisions. Approved all Accounts Payables for the Agency Department. Processed Commission Checks both daily and monthly. Maintained Department Codes and Chart of Accounts. Prepared Journal Entries, Account Reconciliations, Accruals and 1099’s. Processed all Tax Documents, Garnishments, Bankruptcy, Child Support, etc. Worked closely with the IT Department to generate logic-based formulas in spreadsheets that are exclusive to the company’s line of business. Assisted company officers in the determination of employee pay increases. Performed Employee Evaluations and Coaching Sessions.• Reorganized the Agency Department in Salt Lake City with resulting Increased Efficiencies and Productivity.• Organized similar Departments in Mississippi, Louisiana and Arkansas as Security National Life Insurance acquired them.• Managed all facets of the Accounting functions of the Agency Department with Security National Life Insurance.• Analyzed Production and Budget Reports used to make business decisions affecting the direction of the Company, its Profit Margins, Operating Procedures and Business Lines. • Reorganized the Collections system to improve Cash Flow. • Member of the Management Team making Decisions how to improve the company.

Reconciled Policy Accounts for seven companies. Reconciled the Daily Cash and Reinsurance Premiums. Assisted with over 140 Construction Loans in the Lending Department. Filed the State Yearly Premium Taxes and Quarterly Premium Taxes for Security National Life Insurance. Prepared and Processed Journal Entries, Accruals and Reconciliations. Assisted with the Accounts Payable when needed. Ensured adequate manning levels were achieved in all positions.• Utilized Microsoft Dynamics, Microsoft Excel and ad hoc reporting

Managed Accounts Payable Invoices and sent out 1099’s. Invoiced Customers for their Grain Purchased. Evaluated and Established Credit Limits and Maintained all Credit Files. Processed Grain Contract Settlements and Accounts Receivable. Managed the Collections. Brought all Grain Contracts, Inventory, and Shrink to Market and Resolved any problems weekly. Assisted with Month-end and Year-end closes. Performed Month-end and Year-end Grain Inventory, Shrink and Pricing. Prepared Journal Entries, Account Reconciliations and Accruals. Reconciled the Grain Bushels for all 6 of the company’s Grain Elevators.

Managed and Processed Accounts Payables totalling more than 1,000 invoices a month and sent out 1099’s. Maintained all Purchase Orders. Managed large repair jobs and purchases ensuring they remained within their allocated cost ceilings. Processed the disposal of assets. Prepared and Performed Journal Entries, Reconciliations and Accruals. Assisted with Month-end and Year-end close. Assisted with the Inventory and Cost Analysis. Processed Grain Settlements. Trained several people on JD Edwards. Invoiced all customers for their product purchases. Served as a fill-in for the Payroll Technician and the Receptionist. Hired, Trained and Supervised all Temporary Office Workers. • Implemented a Procurement Card for Purchases, decreasing the amount of checks that needed processed by 700.