Carole Gerges Email & Phone Number

Brossard, Quebec, Canada

Montreal, Qc And Vancouver, Bc

Greater Montreal Metropolitan Area

Vancouver, British Columbia, Canada

"We believe there's a better way to complete room builds and renovations. Our vision is to amaze hoteliers by innovating the design and furniture procurement process, at scale, by providing a human touch, exceptional experiences, daring to be different, and our determination to deliver."I work closely with internal and external contacts to seamlessly complete projects from inception through to completion. By understanding the big picture and keeping a close eye on the details, I maintain important supply chain initiatives necessary for executing the behind-the-scenes tasks to successfully deliver on our mission. How to get in touch?You can email me directly at carole.gerges@hotelfurniture.com for all your procurement and logistics inquiries.

Vancouver, Canada Area

Manage national and international transportation of cargo, set accounts and build relationships with freight forwarders and customs brokers for start-up companies. Create shipment logs to track orders, shipment status and cost; facilitating reports and cost reduction. Manage projects for a Commercial Printing company dealing with North American elite clients serving branches worldwide.Key Contributions:• Build strong relationships with freight forwarders and customs brokers.• Analyze logistics needs and deliver best efficient options.• Create shipment logs tracking shipments status, cost, exceptions and contacts details.Key Achievements:• Set up start-up companies logistics department; building strong relationships with suppliers, put in place policies, create tracking sheets to better analyse data over time, create shipping documents templates.

Vancouver, Canada Area

Managed logistics department for one of the company's major clients specializing in beverages serving North America. Identified and solved operational issues with the accounts by implementing continuous improvements to strengthen goals, productivity and results. Built, assisted and lead best practices around the use of systems and tools to manage inventory, gain efficiencies and reduce cost. Contracts negotiation with 3PL providers, increased reports accuracy and reduced shipping costs.Key Contributions:• Liaise and build strong relationships with suppliers and vendors.• Analyze warehousing needs, logistics and freight information to identify areas for cost savings and improvements in operational efficiencies.• Work with Product Team to ensure a smooth hand off of all inbound cargo from factory to freight forwarder• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements.• Monitor quality, quantity, delivery times, and transport costs.Key Achievements:• Proactively lead change to achieve cost improvements and inventory control by creating and implementing shipment logs, inventory and lot tracking sheets, which resulted in increased savings and accurate reporting to senior management.

Organized, managed and overseen over $25 million in equipment and parts shipped worldwide from North America, South America, Europe, Asia, South Asia to support a wide range of projects in the Wind Energy sector. Assured proper documentation and authorization for all shipments; oversaw dispatching, tracking and monitored cross-border transportation activities to ensure safe, prompt and accurate delivery of transported cargo. Trained and coached staff in new expanded office in Europe. Developed and implemented policies and procedures across the organization which improved operational efficiency, accuracy and financial performance. Built and maintained strong relationships with freight forwarders, negotiated contracts resulting in saving up to 40% on shipping costs. Collaborated with senior management, sales team and accounting team to produce cost tracking and monthly reports. Communicated operational needs to senior managementKey Contributions:• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.• Create and implement best practice logistics principles, policies and processes across the organization to improve operational and financial performance.• Select carriers; monitor service against performance criteria and negotiate rates and contracts with transportation and logistics providers.• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.• Ensure compliance with import/export regulations/customs regulations and legal and health and safetyrequirements.• Track and report monthly sales to upper management.• Working knowledge of SAP.Key Achievements:• Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets.• Identified and corrected efficiency and accuracy bottlenecks, which resulted in faster, more accurate andcost reduced shipments.

Organized, managed and overseen over $25 million in equipment and parts shipped worldwide from North America, South America, Europe, Asia, South Asia to support a wide range of projects in the Wind Energy sector. Assured proper documentation and authorization for all shipments; oversaw dispatching, tracking and monitored cross-border transportation activities to ensure safe, prompt and accurate delivery of transported cargo. Trained and coached staff in new expanded office in Europe. Developed and implemented policies and procedures across the organization which improved operational efficiency, accuracy and financial performance. Built and maintained strong relationships with freight forwarders, negotiated contracts resulting in saving up to 40% on shipping costs. Collaborated with senior management, sales team and accounting team to produce cost tracking and monthly reports. Communicated operational needs to senior managementKey Contributions:• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.• Create and implement best practice logistics principles, policies and processes across the organization toimprove operational and financial performance.• Select carriers; monitor service against performance criteria and negotiate rates and contracts with transportation and logistics providers.• Resolve problems concerning transportation, logistics systems, imports or exports or customer issues.• Ensure compliance with import/export regulations/customs regulations and legal and health and safetyrequirements.• Track and report monthly sales to upper management.• Working knowledge of SAP.Key Achievements:• Achieved 99.5% average delivery rate on all assignments with no loss of materials or assets.• Identified and corrected efficiency and accuracy bottlenecks, which resulted in faster, more accurate andcost reduced shipments.

Organized, managed and overseen over $15 million in raw material shipped worldwide in the Rubber sector. Reviewed and approved every shipment’s documents to ensure company follows each letter of credit requirements, resulting in reduced cost and paperwork accuracy; oversaw tracking and monitored cross-border transportation activities to ensure prompt and accurate delivery of transported cargo. Trained, coached and supervised a 3 member team. Assisted in developing and implementing organization’s in-house management system which improved operational efficiency, documents accuracy and financial performance. Collaborated with senior management to produce cost tracking and monthly reports. Communicated operational needs to senior managementKey Contributions:• Liaise with agents on shipment requirements and ensuring shipments are handled on a timely basis to meet customer delivery requirements.• Coordinate and maintain excellent relations with customers, business partners and the sales force to ensure operation efficiency.• Schedule movement of shipments with ocean forwarders to destination points; follow up to ensure shipment is not delayed.• Ensuring all paperwork is completed accurately and efficiently as per the letter of credit requirements.• Training new employees in the logistics department.Key Achievements:• Achieved over 95% accuracy in completing and respecting the Letters of Credit requirements, resulting in faster payments without penalties and increasing trust with clients.• Assisted in creating and implementing in house ERP system, which increased efficiency and accurate reports to assist sales team, finance department and senior management.