Carole Mccormick, Pmp, Csm Email & Phone Number

San Francisco, Ca, Us

Provide technical writing support for the firm’s work with public and private entities, editing white papers and articles, and documenting policies, business flows, architecture, and proposed systems. Drive operational processes and efforts to promote organizational health, and manage financial metrics for the firm’s portfolio of projects.

Managed development of new applications and solutions, and drove efforts to migrate legacy systems to digital platforms.

Managed projects to develop high performing websites for multiple California State agencies, and created and edited training and technical documentation.

Managed multiple projects to improve healthcare data accuracy and operational processes, and drove migration of legacy applications to new technologies.

Produced and edited content documenting the technical approach for building an all-payer database for the Health and Human Services agency, and conducted and documented interviews with healthcare data exchange specialists and subject matter experts.

Partnered with multiple centers of excellence to align programs with business group objectives, then developed and executed plans to deliver results. Managed translation and localization of website content, and drove content workflows and timelines for program updates. Produced and edited communications to executive staff and management teams to influence strategy and drive key initiatives. Developed training programs and documentation to improve financial accountability after finding and closing gaps in budget tracking and reconciliation processes.

Managed a team of Project Managers and the activities of the PMO, establishing standards and practices, managing the portfolio of projects, defining strategy and roadmaps, and serving as liaison across multiple departments.

Columbus, Oh

Led several software development teams in building state-wide Welfare programs, wrote and edited technical documentation, and managed the QA testing team.

Bachelor'S Degree, Philosophy

Master'S Degree, Technical Communication (In Progress)

Degree In Computer Science And Management Information Systems