Carole Thomas Email & Phone Number

Virginia, United States

Gainesville, Virginia, United States

Alexandria, Virginia, United States

Vienna, Virginia, United States

Lead presenter for Ending the Silence program. Proud to have served on the Board of Directors for this local, self-sustaining chapter of the National Alliance on Mental Illness. NAMI Northern Virginia and its volunteers work together to raise awareness and provide education, advocacy, and support programs for people living with mental illness, families.

Provide project management, systems analysis, customer relationship management, marketing, technical writing, and graphic design skills to deliver technical solutions, business processes and customer service across industries and client bases.

• Provided an array of services including staging of occupied or vacant homes, move-in consulting, interior decorating, and home organization to clients. Performed over 200 staging and interior design engagements.
• Worked adeptly in the stressful home sale process to balance schedule and financial needs of homeowners, real estate agents, movers, furniture rental company representatives, service personnel and assistant stagers..
• Worked adeptly in the stressful home sale process to balance schedule and financial needs of homeowners, real estate agents, movers, furniture rental company representatives, service personnel and assistant stagers..
• Results: 50% annual client growth, a 150% increase of year over year annual income, and 100% A ratings for customer service including multiple Angie’s List Super Service Awards.
• Featured in magazines and blogs for outstanding portfolio, staging guidelines, and design concepts.
• Negotiated the successful sale of the business and transitioned customer/vendor relationships, inventory and business processes to the complete satisfaction of the purchaser. Show less

Provided project management, systems analysis, technical writing, and graphic design skills to deliver technical solutions, business processes and customer services across industries and client bases. Engagements include:- Subcontractor for Accenture in the role of Project Controller of a $65 million engagement with a major airline. - Business Analyst.

Fairfax

• Led a ten-member project team to successfully incorporate the unique accounting and technical platform requirements of each of the 17 domestic business units in the delivery of the first travel and entertainment.
• Managed a five-member project team in the development of the company’s first client/server-based full text and imaging document management system for the Office of General Counsel resulting in multi-million dollar….
• Managed a five-member project team in the development of the company’s first client/server-based full text and imaging document management system for the Office of General Counsel resulting in multi-million dollar.
• Served as project team leader of a five-member project team to develop Corporate’s financial data repository and query/analysis team resulting in a 33% reduction in financial consolidation analyst positions and.
• Led a 28 member project team in a 4,500 staff day effort to migrate Marketing’s Engineering Information System, becoming the first team to implement the DB2 technology in the corporation.
• Represented U.S. Marketing and Refining as its top technical consultant on a company-wide steering committee to define strategic direction for application development.

Master Of Social Work - Msw

Mba, Finance

Bs, Finance With Minors In Computer Science And Art