Carole Watson Email and Phone Number
Carole Watson is a Lead EDI Engineer at Trademark Global, LLC at Trademark Global, LLC. She possess expertise in project management, edi, e commerce, business analysis, sdlc and 30 more skills. Colleagues describe her as "Carole was an outstanding contributor while she worked for Quick Solutions. She did an excellent job working with our clients and received excellent reviews for her work. I am very pleased to recommend Carole. She is diligent in completing her job responsibilities. She is the type of person that others enjoy working with on projects. She is more than willing to help others be successful.", "Carole is a great resource, very knowledgeable and able to drive projects through to completion. She is a consistent performer and is not afraid to take on new and difficult tasks. I recommend Carole highly and would hire her again if the opportunity was right in the future.", and "Carole is a seasoned professional that brought a lot of experience to our organization in the areas of ERP applications, EDI, supply chain compliance, business analytics, and project management. Carole, like any committed project manager, was always willing to make herself available to a client during off hours, weekends, or even vacation days."
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Lead Edi EngineerTrademark Global, Llc Oct 2021 - PresentLorain, Oh, UsEnsure that all EDI transmissions are built properly and delivered accurately to our customers. Additionally, resolve technical issues in product transmissions within all environments.- X12 Formats, XML schemas, XSLT.- Communication methods AS2, VAN, sFTP, FTP etc...-Visual Studio, MS SQL, Dell Boomi, Proprietary ERP, Customer Portals.- Ensure EDI data is properly audited against the customer’s data.- Eliminate customer chargebacks due to EDI problems.- Onboarding new customers to our EDI platform.- Lead small team through completion of EDI related projects.-Troubleshoot problems, diagnose, and resolve product issues.-Design and Build automation processes to take care of common user issues.- Analyze requirements to assist in the creation, grooming, and estimating of user stories, Atlassian product Suite, Service Desk, Jira, OpsGenie. - Code managment within GIT for source control. -
Developer \ Analyst Ii (Edi)Cass Information Systems Mar 2018 - Oct 2021St. Louis, Mo, Us-EDI Developer\ Analyst on SQL Server development in the CASS Information Systems proprietary ERP application(s) (x12, XML, flat file formats)- Mapping and development on EDI tools; SQL, Liaison, Dell Boomi, Import routines -FTP (internal, external) sFTP, AS2 functions-Analyze for efficiencies including nightly routines (scheduling jobs, sending, receiving, and processing invoices) mappings, process flows, and any other jobs that can make Cass more time and cost efficient.-Perform quality assurance tests by validating the data in the Cass proprietary systems, ensuring the reliability and functionality of the mapping. -
Business Analyst Ii - Sap EdiCintas May 2017 - Mar 2018Mason, Oh, Us- EDI Specialist data migration- SAP IDoc processing, including creating new and extending EDI IDocs- ANSI X.12, XML and cXML, and/or other formats- SAP ECC, Order to Cash -
Consulting It Business Analyst, Process Manager, Project ManagerCbts Jun 2016 - Mar 2017Cincinnati, Ohio, UsConsulting IT Business Analyst and Project Manager @ Varitiv CorporationBusiness Analyst/Process Management Analyst for application system projects, with special focus on customer and supplier facing integration solutions that cross application teams. Provide the business and technical analysis, planning, and consulting for customer and supplier solutions supporting the Veritiv business and its external partners. Utilize and promote IT process and tools for cost effective project delivery with business partners and technical development group.• Develops and tests maps for messages in EDI, XML and proprietary formats (purchase order, PO acknowledgement, invoice, advance ship notice, etc)• Acts as a liaison with the business/process owner and other IT groups to coordinate the delivery of information technology solutions to the business• Understands the nature of the proposed business process change and will compose technical specifications outlining the necessary modifications to the business applications• Responsible for training for users on new information technology solutions • Coordinates small to medium sized IT projects, IT project tool, (JIRA) Agile projects• Interacts with internal and external customers to create relationships that deliver value• Participates in process improvement efforts of the functional area• XML and EDI transactions, SQL Server technical assistance• Designing, mapping, and migration of data between systems.• SME in business applications / systems / specific technology.• Business requirements, including Use-Cases, Requirements Traceability Matrix, test cases• Analyze business processes, problems and document utilizing modeling tools• Work with the offshore teams. • Assist as a team lead on specific assignments including: preparation of project plans, coordination of multiple resources, and reporting of project status -
Itsm Change Control, Incident/Problem ManagerCardinal Health Nov 2011 - Jun 2016Dublin, Oh, UsResponsible for developing, implementing, maintaining and governing standard IT policies, processes and procedures. Responsible for the operational management of the IT Service Management (ITSM)/ITIL processes, including but not limited to change, problem, incident, event, asset, service request, strategic supplier management and application SLA management.• Provide general process support as assigned, working under the direction of the lead process manager. • Attend and support the Daily Incident Review (DIR) meetings and create problem cases as advised by the Incident/Problem process manager. • Attend and support the Change Control Board (CCB) meeting, supporting active participation and representation for change requests. • Attend the weekly Executive Change Advisory Board (eCAB) providing background information and support for change requests that have been targeted for eCAB approval. • Perform quality control review as directed for change requests submitted based on the QA point inspection guidelines. Reject any change request that does not meet the submission guidelines and report weekly on the rejections. • Support the performance improvement program (Get to Green) for EIT teams with a performance score of Developing. • Collaborate with the Incident/Problem management team to identify trends and solve issues with change associated problems or customer impacting events. • Follow-up on outstanding problem cases and associated tasks. • Perform QC on problem records submitted for closure as directed. • Update knowledge article documentation as assigned. • Participate in periodic process maturity assessment, identifying and implementing process improvements. • Demonstrated experience in root cause analysis and troubleshooting • Demonstrated experience in performing data quality assurance -
Sr Business Application AnalystCardinal Health Nov 2009 - Nov 2011Dublin, Oh, UsCardinal Health customer and supplier EDI SME responsible for pharmacy customer setups, troubleshooting, providing analysis and guidance for EDI customer/supplier order flow setups through Cardinal Health proprietary systems CSW, CCDB, iseries, orderflow channels, and B2B enterprise software Axway (Admin). Primary responsibilities working with customer technical teams on FTP, SFTP, AS2, B2B external setups. -
Ecommerce ConsultantAbbott Nutrition Jun 2009 - Nov 2009Abbott Park, Illinois, UsEDI Consultant working on SAP/idocs, incoming project consultant, business setups, edi translator setups/mapping - XML, comma delimited and flat file solutions. -
Sr. Consultant / Project ManagerVsync Apr 2008 - Jan 2009Columbus, Ohio, Us -
EdiTake Two Interactive Feb 2008 - Apr 2008
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ConsultantQuick Solutions, Inc Sep 2006 - Feb 2008Westerville, Oh, Us -
Supply Chain AnalystAccenture Aug 2005 - Sep 2006Dublin 2, Ie -
Edi AnalystOasis Corporation Jan 2005 - Sep 2005EDI project manager
Carole Watson Skills
Carole Watson Education Details
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Devry Institute Of TechnologyManufacturing Operations -
Project Management InstitutePmp
Frequently Asked Questions about Carole Watson
What company does Carole Watson work for?
Carole Watson works for Trademark Global, Llc
What is Carole Watson's role at the current company?
Carole Watson's current role is Lead EDI Engineer at Trademark Global, LLC.
What schools did Carole Watson attend?
Carole Watson attended Devry Institute Of Technology, Project Management Institute.
What skills is Carole Watson known for?
Carole Watson has skills like Project Management, Edi, E Commerce, Business Analysis, Sdlc, Integration, Vendor Management, Sharepoint, Process Improvement, Business Process, Erp, Visio.
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