Caroline Gonzalez Email & Phone Number

Greater Los Angeles Area

• Provided complex and specialize administrative support encompassing maintenance of databases, drawings, designs, compiling and preparing reports/presentations to identify and convey results.• Maintenance of files for all supplier contract document, ensured documentation is transmitted in accordance with the project guidelines, tracking of transmittals/documents to meet the targeted date of submission. • Planned, developed and coordinated the execution of program policy, procedures, and operations while monitoring compliance with company's regulations and appropriate laws.• Generated monthly financial reports as well as prepared expense reports, maintained logs for invoices, company expense reports and check requests.• Prepared requisite reports including correspondence, manual drawings, document lists, allocating drawings, and material transmittals numbers.• Conducted research to prepare, gather, and proof briefing materials.• Spearheaded all office activities such as drafting letters, memos, accountability reports, operating plan, weekly and monthly submittals status reports and technical records through proper filing system.• Maintained and coordinated the Principal’s calendar, travel planning, prepared travel itineraries, schedules meetings, both internal and external, locally and off-site.• Served as primary contact for clients to maintain customer satisfaction.• Served as administrative liaison and provided administrative support including daily maintenance of office, communication system, filing, correspondence, copying, etc.

Baldwin Park, Ca

• Provided administrative and operational support to Public Affairs Department team; answering phone enquiries, relaying messages/information. • Managed Director’s calendar; scheduling/calendaring meeting and conferences, planning and coordinating and arranged special events. • Maintained filing system, opening/sorting mails, and ordering/stocking office supplies. • Monitored and identified office budget and billings and payments and Prepare and process expense reports. • Organized, Oversaw, and maintained promotional items for charitable contributions/donations and special events. • Updated and maintained Dept. Information/Guidelines and Policies and Procedures.• Maintained and updated information’s ad/flyers postings in the entire hospital facilities

525 S. Flower Street Los Angeles Ca 90071

• Provided administrative support to entire Special Assets Dept./Imperial Commercial Bank (ICB) Credits; primarily teams handling DFIC Covered Assets portfolio.• Generated monthly review & reporting of Covered Assets Portfolio, ICB Credits and General Credit Policy & Procedure for all loan accounts; Annual Review Cycle, Loan Grading, Regrades & Downgrades, Appraisals, Inspections Renewals, Environmental Reports. - ICB Credit Financial Cycle & Handling (Annual Financial Requests, Documentation Receipt, Logging and Archiving, Financial Reviews)- ICB Credit Asset Management Forms/Asset Review Reports Cycle & Handling (Credit Policy Review & Authorized Approvers, Documentation logging, Updating and Archiving)- ICB Procedures Manual• Credit Analysts Management & Reports (Credit analyst request tracking, receipts logging, assignment of requests, request statuses, request commentary and evaluations, Credit analyst work log, workflow ,and performances)• Assisted in research and analysis of borrower’s loan status and borrower’s financial, delinquent taxes and liens, insurance.

Greater Los Angeles Area

• Responsible for coordinating all Talent Acquisition & Staffing (TAS) office activities including greeting and escorting candidates for interviews, general office duties, collecting fingerprints and verifying I-9 from candidates. • Provided TAS leadership team with administrative support including scheduling meetings, preparing reports, and presentations. • Provided overall office support in the TAS office. • Provided support to Managing Director and TAS Managers by scheduling meetings, creating PowerPoint presentations, meeting agendas, and other documents. • Created both regular and ad hoc reports• Worked on TAS/HR projects such as preparing Vendors Risk Manager Service (VRMS), tracking weekly activity report for Inclusion & Diversity team, monitors daily New Hire Errors and Rejects activities and Search Firms invoicing. • Greeted visitors, answered general questions, and resolved day-to-day issues. • Ensured seamless scheduling of candidate interviews with hiring managers and interview teams. Coordinate candidate travel. • Scheduled and fingerprinted candidates/contractors via live scan and/or ink prints for background checks.• Provided oral and written communication to candidates ensuring they have accurate and timely information to complete necessary documentation throughout the recruitment process. • Monitored office supply levels; manage supply order requests, and place orders weekly/as needed. • Processed invoices, search firms, vendors etc. • Initiated facility requests (maintenance equipment and corporate real estate). • Scheduled conference rooms for meetings, as necessary. • Acted as a backup to Recruiting Coordinator's as needed.• Performed general clerical duties to include but not limited to photocopying faxing scanning and mailing.

• Administered budgets, Opex and Capex, ensuring equipment maintenance, inventories and supplies.• Established business plan determining demand, identifying and evaluating competitors, prepares financial, marketing, and sales projections, analyses, and estimates.• Developed and implement marketing, advertising; public and community relations programs, evaluating program results, identifying and tracking supply and demands.• Monitor, maintain, evaluate and audit service offerings, initiate improvements, maintains safe, secure, and healthy facility environment. Ensure all food quality and safety standards are being met.• Recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff. Enforced policies and procedures.• Monitored food preparation and presentation to ensure customer satisfaction.

Greater Los Angeles Area

• Provided administrative support to Directors by setting, coordinated meetings, teleconferencing and confirmed appointments, managed calendar activities, arranged travels; prepared itineraries, travel documents, and trip information, screened company Directors and senior executive’s phone calls, emails and mail.• In-charged of managing office controllable costs and all that encompasses; created budgets, reviews, analysis, monitored expenses to ensure compliance with the budget by performing monthly variance analyses, while routinely delivering significant cost savings at year end.• Managed accounts AP/AR and prepared monthly bank reconciliations.• Responsible for maintaining and updating company policies and procedures.• In-charged of preparing internal and Federal Reserve Bank audit reports.• Provided simultaneous staff support to three separate teams in developing departmental training and Business Continuity and Disaster Recovery Plans, Time & Attendance, for Los Angeles, Seattle, and Chicago Offices.• Prepared and monitored Work In Progress (WIP) report for existing and prospective clients.• Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. • Maintained client and employee database for mailing and communications purposes.• Kept management and others informed in an anticipatory manner. Able to answer most inquiries in management’s absence. • Trained/briefed new and temporary hired staff in all aspect of office policies and procedures.• Served as the liaison between property management, contractors, electrician and design engineers and all premises and tenants issues.

Greater Los Angeles Area

• Designed, improved and implemented business forms (income and expense reports, clients’ database, employee time sheets, inventory sheets, appointment calendars) for greater effectiveness and ease of use. Generated template of Financial Statement spreadsheet (for existing and prospective client proposals) that was approved and used by North America offices account executives.• Assisted loan officers in the preparation of monthly monitoring of current customers reports, including preparation of quarterly and annual loan reviews, tracked and maintained clients compliance and financial reports.• Prepared internal and Federal Reserve Bank audit reports.• Maintained and updated office Policies and Procedures. • Prepared expense reports, check requests, and purchase requisitions; assisted in budget preparations. • Appointed Project Manager for major office relocation Bank of Scotland in 1996 and completed the project ahead of schedule and with a significant cost savings of $35K under the budget. Served as the liaison between property management, contractors, electrician, design engineers and all premises and tenants issues.• In-charged of Los Angeles, Chicago and Florida Office’s Time and Attendance and Business Contingency Plan and appointed as Business Continuity & Incident Coordinator. • Played a vital role in assisting IT programmers to make a smooth transition from DOS-based platform to LAN-based Windows platform and Microsoft Office Professionals.