Carol Grassi Email & Phone Number

• HIGHLIGHTSDesigning on-brand customer communications for the 8 companies of AVANGRID, of which NYSEG is 1 of the network utility companies:
• Multiple customer email campaigns: Designed and sent email communications that promoted our services and products to existing customers. Our eBill campaign helped reach our goal of 1 million eBill sign-ups by the end.
• Monthly and quarterly email newsletters: Managed, created, and sent email newsletters for NY, ME, and CT to… Show more HIGHLIGHTSDesigning on-brand customer communications for the 8 companies of AVANGRID, of which.
• Monthly and quarterly email newsletters: Managed, created, and sent email newsletters for NY, ME, and CT to existing customers, elected officials, community leaders, and stakeholders. The average open rate has been 32%.
• Gas safety communications: Designed and produced billboards, digital ads, print ads, and large targeted mailings. This resulted in improved gas safety awareness and regulatory compliance.
• Financial assistance and collections: Designed and produced postcard mailings, door hangers, emails, and interactive forms. This contributed to increased digital adoption, increased collections, and greater customer.

Vestal, New York

• HIGHLIGHTS
• Created a new website, video, social media posts, and business cards while staying within a tight budget.
• Designed and produced an award-winning breast cancer awareness traveling poster in which the proceeds were donated to the American Cancer Society.ABOUTMy freelance business is based in Vestal, NY, and services.

Binghamton, New York

• HIGHLIGHTS
• Implemented monthly branded digital/social/print product campaigns which drove traffic back to the website and increased financial interactions for existing members and potential members.
• Coordinated and presented at numerous community outreach events which resulted in follow-up leads for the loan officers and customer service department.ABOUTSince 1940 GHS Federal Credit Union has provided financial.
• Coordinated and presented at numerous community outreach events which resulted in follow-up leads for the loan officers and customer service department.ABOUTSince 1940 GHS Federal Credit Union has provided financial.

Ithaca, New York, United States

• HIGHLIGHTS
• Worked collaboratively in-house with Vice President of Public Relations to create new branding across the health system. Deliverables included billboards, bus signs, print ads, animated and static digital ads, social.
• Designed and produced consistent monthly multi-media campaigns of services utilizing real patient… Show more HIGHLIGHTS
• Designed and produced consistent monthly multi-media campaigns of services utilizing real patient testimonials and setting Cayuga Health System apart from the competition.ABOUTCayuga Medical Center, a member of Cayuga.

Binghamton, New York, United States

• HIGHLIGHTS
• Supervised corporate design standards on multi-media campaigns and communications which produced a more unified brand.
• Planned, designed, and produced annual reports which resulted in significant savings by creating these with an in-house writer.ABOUTUnited Health Services is the region’s leading health care provider, with more than.