Carol Hackman Email & Phone Number

Spring, Tx, Us

The Woodlands, Texas, United States

• Oversee daily medical office operations managing the front-office staff coordinating a variety of office activities. Perform administrative duties including billing, surgery scheduling, marketing, supply inventory, special equipment ordering, insurance verification, and pre-authorizations. • Documentation and writing of processes and procedures.• Finding inefficiencies and waste in time and resources.

The Woodlands

• Developed and planned programs and events providing excellent customer service greeting guest, providing membership options, maintain communications, and resolving any issues. • Oversaw marketing to attract new members.• Updated all membership records.

Omaha, Nebraska, United States

• Built and maintained positive relationships with children and their families planning, developing, and coordinating activities including mental activities and lessons in a designated unit ensuring compliance with government standards and company objectives. • Composed documentation noting observations of children’s interests and progress.• Ensured parent satisfaction planning and organizing birthday parties and leading the crew during the parties.

Rexburg, Idaho, United States

• Provided instruction and training to newly hired customer service associates handling escalated supervisor calls. Ensured all customers received excellent service addressing and resolving any issues swiftly documenting all concerns. • Improved customer satisfaction by proactively making recommendations and education to customers, troubleshooting and investigating inquiries, and addressing concerns in a timely fashion.

Sonora, California, United States

Bachelor Of Science - Bs, Accounting

Accounting