Carol Haley Email & Phone Number

Bradford, Gb

Leeds, England, United Kingdom

Project Manager on major transformation programme

Project Management Consultancy services across multiple sectors, delivering large business transformation / change programmes / projects

Leeds, England, United Kingdom

Project management of new phase of CAFM delivery, ensuring governance framework is in place, inc detailed Project Plan, RAID Log and central document area set up in Teams with folders created to ensure ease of reference of files. Scheduling and chairing regular project weekly / monthly meetings with project team and Senior stakeholders to ensure project actions/risks/issues effectively managed and closed down and the team and stakeholders are up to date with progress. Developing stakeholder engagement and reporting to ensure they are kept up to date on an ongoing basis of progress of project delivery. Third party software management.

Leeds, England, United Kingdom

Part of a large team managing the delivery and impact of substantial system and business transformation across the company, including associated activity in the migration team.

Bradford, England, United Kingdom

Project manager, managing third party build delivery.

Leeds, United Kingdom

• Delivery of multiple concurrent projects to update and upgrade legacy systems within the O2 IT estate, inc update to finance systems• Delivery of move from on-prem to cloud based finance system• Delivery of phase one of Citrix platform, with update to complex technical documentation across multiple 3rd parties across multiple timezones• Delivery of upgrade to the Oracle Grid which monitors all the Oracle Systems within O2 (c1000)• Multiple projects delivering upgrades to obsolete systems, including decommissioning activity• Management of on and offshore 3rd party delivery managers and technical teams

York, United Kingdom

Reviewable Whole of Life (RWOL) Portfolio Delivery Manager​​​​ Key Responsibilities• Management of portfolio of projects within investment product set and with additional management of 4 Project Managers• Project Management training and mentoring of seconded employee to Product Governance• Subsequent move to pick up failing £8.5M Portfolio of RWOL projects to bring back in line to deliver within FCA requirementso 3rd party system outsource company development dependencies Main AchievementsRescue of failing portfolio of c40 projects, using Agile / System Thinking working, ensuring deliverables of Rectification / Remediation would be brought back in line with FCA timeframe. Ensure team, Plan and controls put in place to manage the portfolio with third party system development deliverables agreed. Technically challenging with management of various workstreams including technical, actuarial (rectification / remediation), legal and Product Governance. Internal stakeholder engagement and external management of third party system outsource company, to ensure system development agreed to comply with legislative and European Directives.

Leeds, United Kingdom

Key responsibilities: to deliver end to end change within the UK domain.Implementing an upgrade to the bespoke internal billing system, upgrade of the Oracle database to 11g2r and roll out across four continents.Build strong relationships with third parties on and off shore; resource management in operations; people management; engage with senior stakeholders and manage expectations; financial and budget management; leadership and direction to the project team; governance and chair regular project meetings.

Bradford

• Programme Management of a £62m 5 year AMR Meter Retrofit and Exchange Programme (2 yrs into Programme upon commencement)• Delivered strategic workshops to determine and sign off the business model moving forward to the end of the AMP period• Introduction of Governance within the Programme, including configuration management• Development and sign off of Terms of Reference / PID / Programme Plan• Development and management of Programme RAID Workbook inc Report framework, stakeholder and communication plan• Set up and management of AMR Programme Steering Group• Mentoring / formally training a direct report in project management methodology, developing core skills for succession planning of the direct report at the end of the contract• Additional delivery of Business Change Programme to align new business model, in consultation with Trade Unions

Bradford, United Kingdom

Following the Egg mortgage and savings product acquisition, responsible for engaging with and planning the business readiness activities across all head office functions and YBS branches. Acting as SME on the Group Document Management Project.

Leeds, England, United Kingdom

Due diligence exercise for sale of manufacturing business

Asprea is Aviva's property repair company which was insourced in April 2010. Leading the delivery of Asprea's strategic commercial & supply chain change programme. Key responsibility in setting the goals and objectives with the key leaders and managing the transformation of a new upstream commercial team.Motivating the transformation project team to maximise delivery by delivering key milestone workshops and tactically delivering the plan on time.

Asprea was set up by Carillion to manage the supply chain for property repairs for Aviva GI.Programme Management of the sourcing, qualifying and replacement of the supply chain network across the UK across 11 Workstreams, with liaison with technical and IT workstreams.Initially engaged to scope and manage delivery of the Supply Chain portfolio of projects across 23 workstreams and champion Project Management throughout the company.Devised framework and mentored set up of AWOD (Asprea Way of Delivery) for Programme Office to ensure that Programme process and controls were put in place.

South Yorkshire

Project Manager on key strategic projects / programmes for Legal entity and associated Financial Services Company and Mortgage Broker all in compliance with all regulatory bodies, including FSA and SRA:• Sourcing and development of 3rd party software system to manage PPI and Bank Charges claims via systems, inc development of print services deliverables and linked to new IVR telephony system• Programme management of British Coal Scheme programme across 11 workstreams• Research and development of Business Plan and Cost Model to present to the Strategic Board on new Wills & Probate product. Obtained sign off to proceed and delivered new product to time, quality and cost to FSA and SRA Regulations.• Project Management of multiple HR projects to transform and restructure the business, including closure of two offices and redeployment of staff. IT systems ceased, negotiation with landlords and substantially reduced dilapidation liability, and disposal of office assets.• Contributed to the development, implementation and training of the in-house project management methodology, project support office and mentoring of Project Managers and Leaders

Leeds, England, United Kingdom

• Audit of Programmes to ensure compliance with the EWoD• Generation of processes, templates and guidelines to improve customer delivery • Mentoring Project Managers in best project management processesConfiguration Management for major Government Programme• Evaluation of all internal CMDB’s to determine whether secure to hold configuration details in line with OGC Code of Conduct. • Development and management of an end to end secure config management system to aggressive timescales, which contributed and continues to contribute to the Company’s Pan Government Accreditation. • Liaison with external suppliers to agree and document a joint end to end process across the two organisations for secure Config and Change Management• Development and management of secure document repository, as part of the CMDB• Assistance with drafting ADS, which resulted in the company achieving Pan Government Accreditation• Single point of contact in Leeds for security clearance process

Leeds, England, United Kingdom

• Set up of the Programme Support Office in Leeds, including definition of methods and production of procedures. Formulate the strategic direction that the team will take, in order to deliver measurable “added-value” to all business programmes across a broad range of business areas and disciplines. Identify, manage and maintain relationships with stakeholders.• Management of a geographically dispersed team of Project Office Analysts inc objectives, development and performance, providing effective leadership, ensuring a highly successful and motivated team culture.• Constructively challenged existing practices and assumptions. Identify and act on opportunities for innovation and improvement.• Development and publication of management reporting on time and to the highest standard• Strict adherence to agreed project management methodology and continually initiated process improvement both within and external to the Programme Support Office and Project Management department

Project Management of multiple Projects within the Symphony Group of Companies directly on behalf of the Chairman

Leeds, England, United Kingdom

Senior secretarial duties across multiple disciplines. In addition set up of satellite office in London.