Carol Houle Email and Phone Number
I am a builder and renovator of strategic businesses for companies seeking to focus on holistic digital transformation. For over 20+ years I have demonstrated the proven ability to build organizations with modern digital capabilities. I am known as a connector of people and concepts to solve complex business problems while building new digital business models. My expertise is supported by broad business consulting and enterprise business agility transformation experience across multiple industries but with a special focus on Financial Services and Insurance. I was given the nickname “Velvet Hammer” many years ago by leaders who recognized my ability to help delicately shift people into new ways of thinking and working. Effectively achieving results while keeping people engaged, happy and inspired. In helping people change, I start with what they know, build on what they have, and then lead them to where they need to go. All the while bringing people along the journey by understanding what they need and incorporating that into the final solution.My method to achieve results starts first with an inspirational vision with OKRs collaboratively developed by the team, followed by modern lean agile execution. The core focus is about the customer and enabling value creation rapidly using a Lean Startup approach. One of the secrets of my success is that I naturally connect people and concepts to solve complex business problems. I believe that it's important to inspect but equally important to inspire. I challenge people not because I want to be right, but because I want the team to be successfulIn my personal life, I am also a leader. I cherish my family and am involved in their growth and development. I give back and contribute to my church and community. I am a passionate advocate of supporting the growth of women in technology.
Inspire Digital Consulting
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Chief Executive OfficerInspire Digital Consulting Mar 2024 - PresentFounded a digital consultancy, providing leading-edge technology solutions that inspire innovation, accelerate delivery of services, increased revenue and profitability for clients. The mission of the firm is to help clients empower their people to maximize their potential and to implement leading- digital business models to maximize revenue and profitability. This will be done by driving whole system transformations of both the business and technology to shift from project to product. -
Global Head Of Banking, Financial Services And InsuranceThoughtworks Jun 2023 - Mar 2024Chicago, Il, UsMy role is to leverage existing strengths of Thoughtworks, and to build new BFS&I capabilities that will help clients become digital disruptors and create extraordinary impact together. -
Senior Vice President, Global Head Of Financial Services & InsuranceAtos Feb 2022 - Jun 202395877 Bezons, FrI lead the $2.3+B Financial Services and Insurance Globally. My global team focuses on driving business outcomes through Digital Transformation solutions and services. Partnering with the ecosystem of solution providers and the global hyperscalers, we solve complex business problems while modernizing technology platforms. My scope is global FS&I strategy, executive relationships with c-suite clients, solutioning, domain consulting, marketing, sales operations, pricing, sales excellence, portfolio, presales engineering, partnerships and alliances. I am a member of the Group Management Committee for the firm, which includes the top 32 people in the company. -
Senior Vice President, Global Head Of Consulting & Marketing, FsiAtos Mar 2021 - Feb 202295877 Bezons, FrI was hired to help change the trajectory of the business and to build a high functioning team for FS&I Marketing, Pre-sales Engineering, and Portfolio for the entire FSI vertical in addition to being responsible for global consulting. I collaborated with the team to develop OKRs and a strategy to enable the team to operate as intelligent brokers across Atos’ broad set of capabilities to drive growth in digital -
Member Board Of DirectorsAquesta Bank Sep 2017 - Sep 2021I was brought onto the board to be a trusted advisory and digital technology expert to the President & CEO of Aquesta Bank as he developed and drove the business. During the course of my board tenure I successfully led the team through the process to resolve technology operational issues with the regulators. I also advised on the core banking platform update and transition to Jack Henry, connecting the management team to a service provider who supported a smooth transition to the new banking platform.My influence was pivotal in the organization processing 10x more PPP Loans than their competitors, which positioned us as an Agile organization and drove up new clients and deposits. In the fall of 2021, we successfully sold the bank to UCBI at a premium.
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Chair Of The Board Of AdvisorsAquesta Bank Apr 2016 - Aug 2017I acted as a trusted advisory to the President & CEO of Aquesta Bank as he developed and implemented the strategic plan. I led the board of advisors who were all key Bank clients.
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Vice President Consulting ServicesCognizant Feb 2018 - Mar 2021Teaneck, New Jersey, UsI collaborated with the team to create a Global practice and Consulting Guild focused on enabling continuous delivery transformations. I led the team to enable far reaching outcomes to both clients and Cognizant. My team applied Lean principles to the technology value stream enabling dynamic, learning organizations that continually reinforce high-trust cultural norms. The result for clients was improved business agility, maximized developer productivity – delivering value to end customers quickly, securely and reliably while creating a happy workplace.Ultimately, I was accountable to grow and manage a profitable business. My team had the highest bill rates, best utilization and highest margins of any team in Digital Technology Consulting by the time I left. I developed and executed the Consulting strategy enabling my team to execute best practice consulting engagements, collaborating across Cognizant. I developed and empowered team members though formal and informal feedback readily coaching and mentoring my team and client staff. I built bridges between sales and delivery ensuring account management plans and strong relationships existed for key accounts where there were transformational opportunities. -
It Transformation PartnerDell Technologies Jan 2016 - Feb 2018Round Rock, Texas, UsManaging Director responsible for driving transformational change in the way that large enterprise and global customers manage and deliver value with their IT assets. She drives business development and provides oversight for the delivery of large client engagements. -
Managing DirectorCisco Nov 2014 - Dec 2015San Jose, Ca, UsManaging Director of CISCO Financial Services Consulting for the Americas. She was responsible for driving business development and managing the delivery of large client engagements and programs in the Americas Financial Services Market area focused on IoE for Financial Services - Connected Banking, Wealth Management & Insurance; IT Strategy; Technology Lifecycle Management; Business & IT Process; IT Governance; Operations Management; and Humans Change Management. She has the proven ability to structure and sell complex consulting engagements to drive business results for clients. -
Global Service LeaderEmc Feb 2012 - Oct 2014Round Rock, Texas, UsAs a leader within EMC Global Services, Carol was accountable for driving the sales and delivery of solutions to complex business problems for EMC's largest global customer. She acts as a trusted adviser to senior executives and is the ultimate point of accountability for all services escalations. Manages and directs the activities of a 30+ person services sales team globally. She works across business units to drive end-to-end service excellence and acts as a solution aggregator between Pivotal, EMC and VMware Services Organizations. -
Emc Consulting Client Solutions DirectorEmc Apr 2010 - Feb 2012Round Rock, Texas, UsCarol acts as a trusted advisors to consulting clients who seek expertise to help them succeed in the information economy. Consistently achieves more than 150% of goal.Business, Application and Infrastructure Consulting services. -
Advisory ConsultantEmc Consulting Group Oct 2009 - Apr 2010In the business consulting practice Carol focuses on initiatives which drive product leadership, differentiate the customer experience, and create operational excellence for financial service customers.
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Senior Managing ConsultantNouveon Technology Partners Sep 2004 - Oct 2009Redmond, Was, UsLed 2 professional services sales efforts which brought in half of the firm revenue for the year 2009.Led strategic projects which initiate business process, technology and organizational change to clients in the Charlotte area. Managed teams of 20+ people. Provide thought leadership and project management expertise. Act as a trusted advisor and project leader on initiatives which include business process and performance measure design, organizational change and technology solution development.Duke Energy Corporation: Leading teams of process and IT staff for the Nuclear Generation and Power Delivery business lines. •Leading a major Nuclear initiative which will change the time management and fatigue management processes and technology for 6000 employees and contractors. Delivered project 2 weeks early and 3% under budget.Lowe’s Home Improvement Company: Led a Translation Management vendor selection process. -
Business ConsultantWachovia Jan 2000 - Jan 2004San Francisco, California, UsEnterprise Business Consultant leading projects for the CEO and his direct reports. Led teams through the process to analyze a business issue, articulate a solution, and lay the road map to solve the problem. -
Principal ConsultantPrice Waterhouse Management Consultants Jan 1995 - Jan 2000GbRanked in top 5% of performers.Acted as a business consultant on the following projects:Led the Organizational Transformation effort at a 2+ Billion Global Beauty Care company. Effort focused on culture change.National Satellite Network provider: led an effort to implement the Balanced Scorecard for the B2B satellite network services unit. Led a change management team of 13 FTE through the process to realize over $15 million dollars in realistic and achievable benefits from re-alignment of jobs and processes to make the optimal use of SAP R/3. Apparel Manufacturing company: led a team of 7 FTE and 9 part-time resources through the effort to transition seventeen hundred end users located in over 10 countries to new jobs, computer systems (SAP, i2, Rockport), and business processes. -
Technical ConsultantPrice Waterhouse Management Consultants Sep 1993 - Jan 1995GbActed as a technology consultant on the following projects:Inorganic chemicals manufacturer: lead Technical Architect managing a team of 8 in the design of the technical infrastructure. Large global telecommunications company: planned and managed a large scale client-server enterprise information security implementation as a part of the SAP R/3 implementation. Managed a technical staff of 7 to implement the technical infrastructure security. At a student loan marketing company, implemented a custom built client-server document imaging system. Participated in system integration testing, test environment system administration, and system deployment of ninety Unix servers to eight US sites.
Carol Houle Education Details
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University Of MarylandFinance And Management Information Systems
Frequently Asked Questions about Carol Houle
What company does Carol Houle work for?
Carol Houle works for Inspire Digital Consulting
What is Carol Houle's role at the current company?
Carol Houle's current role is CEO | Driving New Digital Business Models and Value Innovation | Board Member & Advisor | DEI Advocate | Sailor | Mom of 3.
What schools did Carol Houle attend?
Carol Houle attended University Of Maryland.
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