Carolin Duncan Email and Phone Number

Working closely with Engineers, Quality Manager, and Customers on the NPD Team for new and complex projects including estimating. Review jobs post-press and analyze results to improve profitability. Create monthly estimate report for Management. Responsible and key contact for large customer accounts.

Collaborate with our internal team to create FMEA's and Control Plans. Performed Capability Studies for continuous process control. Worked with Quality Manager on Corrective / Preventive Action (CAPA) and Root Cause Analysis. Performed internal Audits to ensure compliance to our SOP's and Quality Manual. Estimate critical and complex projects and was involved in Job Costing and Time Studies. Maintained several Customer Accounts and worked closely with Sales Managers.

I was working closely with Quality Manager on Corrective and Preventive Actions (CAPA). Completed Statistical Analysis of pharmaceutical clinical trial labels (for cGMP compliance). I created monthly detail performance charts for quality and on-time delivery. Maintained several customer accounts and worked closely with Sales Managers.

I performed Quality Assurance Press Run Approvals, took measurements and inspected Clinical Trial Booklets. Approved phase one and phase two Clinical Trial Protocols and created batch records.