Carolina Englund Email & Phone Number

As a Technical Communicator at Monitor ERP System I'm responsible for creating and maintaining technical documentation for our software products. This includes researching, writing, and editing technical manuals, user guides, online help systems, and other documentation that communicates technical information to a variety of audiences.

Listed skills include Kundfokuserad Service, Microsoft Office, and Fakturabehandling.

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  Technical Communicator

  Monitor Erp System

  Mar 2023 - Present - Hudiksvall, Gävleborg, Sverige

  Main responsibilities: • Work closely with software developers, business analysts, product owners, and other stakeholders to understand technical product features and functionality. • Write, edit, design, and revise technical documentation for end-users, such as user guides, installation manuals, changelogs, and online help systems.• Record and edit videos to showcase new features for technical products.• Ensure that technical documentation is accurate, complete, and easy to understand, using clear and concise language and appropriate formatting.• Create and maintain documentation templates and standards, ensuring consistency and adherence to established guidelines.• Develop and maintain a thorough understanding of the product, its features, and how it is used by customers.• Conduct research and gather information from subject matter experts to ensure accuracy and completeness of documentation.• Collaborate with cross-functional teams to ensure that documentation is aligned with product development and release schedules.• Use a variety of tools and technologies to create and publish documentation, such ascontent management systems, authoring tools, and graphics software.• Keep up-to-date with industry trends and best practices in technical writing.