• Creating and reviewing digital content on WordPress focused on tips for tourists and residents in Europe, aiming at catching the maximum customer interest.• Executing the content calendar suggested on Trello, including persona/target audiences, companies orwebsites suggested for research, and deadlines.• Conducting in-depth research on content topics to increase users’ experience.• Researching SEO terms and key trends, and implementing them in the written content to gain… Show more • Creating and reviewing digital content on WordPress focused on tips for tourists and residents in Europe, aiming at catching the maximum customer interest.• Executing the content calendar suggested on Trello, including persona/target audiences, companies orwebsites suggested for research, and deadlines.• Conducting in-depth research on content topics to increase users’ experience.• Researching SEO terms and key trends, and implementing them in the written content to gain maximumexposure.• Maintaining consistency in content, ensuring alignment with the brand history and plans. Show less

• Providing care for babies and children in their own home, including a child with special needs, supporting their effective and positive learning and development. • Responsible for preparing and implementing a wide range of activities and routines, including preparing food, taking and picking up from school and activities, supporting with homework, and organising recreational activities, always observing and reporting children’s behaviour to parents.• Working collaboratively with… Show more • Providing care for babies and children in their own home, including a child with special needs, supporting their effective and positive learning and development. • Responsible for preparing and implementing a wide range of activities and routines, including preparing food, taking and picking up from school and activities, supporting with homework, and organising recreational activities, always observing and reporting children’s behaviour to parents.• Working collaboratively with families to discuss activities and report progress of each child.• Developing and maintaining positive customer care experience and satisfaction through strong and effective communication, relationship building, and empathy. • Keeping up to date with the latest trends related to children’s development and respectful education to deliver to the highest standard. Show less

• Attended English classes at Griffith College to improve language skills.• Performed a part-time job as an Assistant Chef at Sash Restaurant from Jun to Aug 2017, assisting the Cooks to prepare and arrange food, monitoring stock management, preparing and ordering the shopping list, and organising the received items following health and safety standards.

• Assisted with the preparation and delivery of catering services for a wide range of events as part of a bakery team. • Ensured excellent attention to detail and quality in all services provided to meet clients’ expectations and needs.

• Managed the own food truck during a real estate event, responsible for the effective resource management to ensure that the event ran smoothly. • Led and supervised the team to deliver excellent service to customers through effective leadership and communication abilities.• Liaised with clients on a regular basis, offering options and alternatives where appropriate to ensure their satisfaction with the food and service.• Built and maintained positive customer experience, attending… Show more • Managed the own food truck during a real estate event, responsible for the effective resource management to ensure that the event ran smoothly. • Led and supervised the team to deliver excellent service to customers through effective leadership and communication abilities.• Liaised with clients on a regular basis, offering options and alternatives where appropriate to ensure their satisfaction with the food and service.• Built and maintained positive customer experience, attending customers’ needs in the quickest and easiest way possible.• Successfully drove all administrative, marketing, and financial activities related to the business, achieving a high volume of sales.• Accountable for the accurate management of stock and purchase of food and other goods essential to the appropriate run of the business, displaying strong organisation and planning skills.• Conducted a detailed research on different flavors, products, and suppliers to attend the event’s specifications. • Prepared the menu and participated/supervised the preparation of food. Show less

• Provided outstanding service to all customers, developing and maintaining positive customer care experience and satisfaction.• Acted as the customer’s first point of contact, collecting orders and ensuring a timely and high-quality delivery according to their needs and expectations. • Assisted with the preparation of food and organisation of the overall kitchen.• Accountable for cashier activities, demonstrating a strong sense of responsibility and organisation.