Carolina Bacarim Email & Phone Number

São Paulo

São Paulo

São Paulo, Brasil

São Paulo E Região, Brasil

• Leadership in the areas of Marketing Processes, Offers/Products, Financial Management and Salesforce Excellence.
• Commercial Offers Management: Conception, Implementation and Monitoring.
• Owner in Excellence for Salesforce, through best practices, improvements, implementation of projects and evolutions of day-to-day use in the different areas, especially Sales, Planning and Marketing teams.
• Implementation of agile model for Salesforce in Comgás.
• Management of R $ 20 million of the marketing team's budget (Forecast, Provisions, Notes and Payments to Suppliers, Management of Marketing Contracts).
• Process Management acting in continuous improvement programs and day-to-day monitoring to support performance and expected governance.

São Paulo Area, Brazil

• Management of Digital Transformation projects in the end-to-end business, ensuring from the definition of needs and benefits to the delivery of value to the business and day-to-day use.
• Leadership of 7 Project Managers in Strategic IT Project Office Deliveries.
• Management of more than 20 projects with investments above R$ 30 million, highlighting the main deliveries:
• Salesforce - Implementation of a new model for the Sales team in all segments of Comgás, starting from a fully paper process for implementation of sales pipeline, digital signature and creation of automatic contracts.
• Loja GNV - Creation of a completely new Business Unit, from its conception, discussion and design of processes, technology implementation, pilot and start of operation.
• Projeto Inovacao: Implementation of Mobility for the Field Team (Sales and Operations) in 3 simultaneous fronts with more than 300 users, design of the model and processes to use mobility in these fronts, to.

Piracicaba Area, Brazil

• Restructuring the logistics of fuel distribution to SHELL, B2B and Sugar Cane Plants, leading the teams: change change of programming, routing and tracking systems, renewal of the team over the 4 years of this journey.
• Improved customer satisfaction from 81% to 90%, with a 15% reduction in the fleet.
• Master Service Award, due to excellence in customer service.
• Operation 24 hours a day, 7 days a week with a strong risk management feature, monitoring plan and delivery execution in order to increase customer satisfaction, reducing operational cost.
• Leadership of 13 analysts to deliver 16 Million Liters / Day, with a fleet of 300 trucks and inventory management and automatic resupply of Carrefour and Cosan Group plants - delivery representing a result of R $ 1.3.

• Projeto JV - Ponto focal para concepção da área de Gestão de Contratos na formação da Raízen (Shell+Cosan/Esso).
• Análise do as is e desenho do modelo futuro, assim como sua implementação em termos de atividades, processos e sistemas das duas empresas. (12 sistemas legados, com unificação de atividades antes descentralizadas em 7.
• Implementação deste novo modelo. Transição realizada sem falhas garantindo continuidade das transações após a unificação.

Piracicaba Area, Brazil

Curitiba

Curitiba

Programa De Desenvolvimento De Líderes . Liderança Transformadora, Gestão De Pessoas Com Ênfase Em Liderança Organizacional

Mba, Gerenciamento De Projetos

Engenheiro Civil