Carolina Cazorla Gavin Email & Phone Number

Gran Canaria

Las Palmas, Canary Islands, Spain

Atender al público personalmente, por teléfono o correo electrónico, facilitando información y orientación, y atendiendo las incidencias y reclamaciones que se puedan dar.  Grabación de datos en las aplicaciones y bases de datos que se le asignen.  Tramitar documentos o comunicaciones internas o externas  Elaborar documentos y comunicaciones a partir.

Madrid Area, Spain

PLANNING WEDDINGS IS MY PASSION BECAUSE...I believe in love and enjoy working wiht happy people.I am a defender of happy beginings because this adventure has done nothing but start.Having a Wedding Planner will not make you loose control but gain peace of mind.Leave the logistics to me and enjoy the fun part of getting married!Shall we start?Below you will.

Madrid Y Alrededores, España

• Maximize hotel revenue ( Rooms and M&E) by effectively administering optimisation techniques and analysing opportunities via all sources.The Job is technically skilled in revenue optimization and requires to be active.
• Response to communications from guests providing high levels of Customer Service
• Dealing with all the market segments: TTOO, OTA’s, Corporate, MICE and GDS
• Applying the hotel’s Yield Strategy maximizing Revenue and Occupancy
• In Control of Channel Manager – Rate Tiger / EZYield / XML connections
• To Maintain PMS data management, I.E. Inventory management,segmentation rate loading.

London, Reino Unido

• Main duties: to ensure customer satisfaction in corporate room bookings and meeting rooms by providing efficient and courteous service. Maintaining an accurate booking system, while developing new business. Description:
• Is responsible of the supervision the MICE Assistant's tasks.
• Elaborates reports, cooperates in the promotion of the MICE segment and reports directly to the Sales Manager.
• Maximizes customer satisfaction by ensuring that details of all assigned meetings, conventions, and banquets are carried out properly. Co-operates closely with colleagues to ensure that prompt service is given at all.
• Establishes professional and courteous rapport with guests to maximize satisfaction and repeat business.
• Takes provisional bookings, confirmations and updates information in the system. Prepares weekly function sheet ensuring that all necessary information is obtained.

Las Palmas De Gran Canaria Y Alrededores, España

Main duties: to ensure customer satisfaction in corporate & leisure room bookings, meeting rooms and banqueting by providing efficient and courteous service. Providing support to the Sales Manager participating in Fam / Press Trips; provision of weekly and monthly reports and assisting in Travel & Tourism Fairs.Specialized in contracting, managing.

Las Palmas De Gran Canaria Y Alrededores, España

• Main duties: to support the General Manager in the management and leadership of the hotel.Description:
• Quality & Customer satisfaction: survey and data management. Dealing with complaints and taking care of VIP guests.
• Checking the rooms and facilities are in perfect condition and general control of the provision of the service.
• Reports: forecasting and energy consumption.
• Providing support to the Sales Department participating in Fam / Press Trips; assisting in Travel & Tourism Fairs and sales blitz in the UK.

Province Of Las Palmas, Canary Islands, Spain

Animador infantil- Mini ClubAnfi Resorts & Golf - Gran Canaria

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive.

Province Of Las Palmas, Canary Islands, Spain

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive.

Business Management, Wedding Planner Companies

-Master Class about the Business Model Canvas, SEO & FB Ads by Emma García. - Master Class about communication and Social Media by Rodolfo.

Wordpress Expert, Web Page, Digital/Multimedia And Information Resources Design

Web designing using premium Wordpress templates. Use of Plugings like Visual Composer & Layer Slider.

Community Manager, Social Media & Marketing Online

During this course , students will achieve the knowledge and will apply the necessary techniques to manage their blogs, Twitter accounts.

Wedding Planning Specialist, Meeting And Event Planning

THE WEDDING PLANNER What is a Wedding Planner?Why are WP demanded? How does a WP need to be?Why do you need a WP? What is a WP in charge.

Social Protocol, Food And Beverage And Etiquette, Meeting And Event Planning

BASIC RULES OF PROTOCOL AND EVENT ORGANIZING:Social protocol, basic rules, event types, seating plan. PREPARING AND ORGANIZING AN.

Expert In Revenue Management For The Hospitality Industry, Business Economics, 9

Study of the methodology , techniques and tools used to increase revenue in the Hospitality Industry, such as pricing and forecasting.

Certificate Of Proficiency In English C2-Cambridge English

Bachelor’S Degree In Tourism, Turismo, Ocio Y Naturaleza, Hotel Management Specialty