Carolina De Sousa Email & Phone Number

Lisbon, PT

Lisbon, Portugal

Responsible for stock management within the category of Fruits & Vegetables, which includes not only daily forecasts for over 300 stores but also direct contact with national and international suppliers to ensure product availability.

Lisbon Area, Portugal

Re-joined the company during my master's break (between 1st and 2nd semester) to help my previous team to achieve the goals established for that year, especially regarding the high demand from Black Friday and Christmas time

Lisbon Area, Portugal

-Pre-screen and analyse complex orders;-Analyse discrepancies between orders and catalog;-Handle claims;-Close work with customers to find solutions quickly;-Control and process all Philips' orders in SAP;-Manage order returns and create the credit notes;-Provide training to new members.

Integration and implementation of a project related to the increase of in-store sales:-Identify and minimize the out-of-stock products;-Analyse sales and calculate the minimum stock level in-store;-Resize facings and store planogram;-Help managers analyse data.

-Follow all logistics' tasks on the store's warehouse from reception to customer delivery;-Implement a project related to stocks' turnover;-Organise the stock at the warehouse.

Creation of a project focused on planning a new warehouse, reengineering processes, and continuous improvement:-Identify all the workflows at the warehouse;-Redesign a new warehouse with 30% growth;-Implement new workflows;-Identify future technologies that could be used in the new warehouse to increase productivity.

Master'S Degree, Gestão

Bachelor'S Degree, Industrial Management And Logistics

Exchange Program (2 Months)

Summer School, English Course