Carolina Freitas Email & Phone Number

São Paulo, Sp, Br

São Paulo, Brasil

Managing projects of digital applications in a big pharmaceutical company - Pfizer, including applications such as mobile apps, webpages, Samples order and delivery channel with SAP interface process to invoice, new Ads channels to Vaccines awareness campaigns, chatbots implantation, WhatsApp API implementation (Sprinklr) and others.Serve as the strategic interface with assigned business units or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management.Responsable to develop Business Cases to new Brazil digital Initiatives, presenting to defense and approve of the company Latam and Global teams.

São Paulo, Brasil

Mentora em Tecnologia - Letramento Digital

Franqueada Aiqfome

São Paulo E Região, Brasil

Leading IT teams as Scrum Master at América Movil, Claro Brasil. Managing IT teams to implement prepaid, pay-as-you-go and recurring payment Telecom products and solutions.

Jaguariúna, São Paulo

PMO at AbInBev customer. Management of IT infrastructure projects to Itil implementation, working with multicultural teams.

Barueri, São Paulo

Management of tax compliance projects, majority implementing SAP solutions to NF-e outbound 4.0 and NFS-e.Management of SAP SD, MM and ABAP project teams.

Londres, Reino Unido

Advanced and Business English - Amity College Wimbledon

São Paulo

Conduction of Software Development and deployment Projects in a Telecom client (Claro). Act from planning until the closing of projects, using PMI methodology. Worked in projects of platforms such as Mastersaf, SAP, Web/Mobile, Billing, Prepaid Platform, Integration (SOA/WOA), Direct Connect and others. Managed the IT billing and tax team during M&A project; managed a Sales APP (Mobile) development successful project of 3 million USD, with about sixty people, between intern Project team and providers.

Planning and deployment of IT projects in a wide variety of business applications such as ERP (SAP), CSM, CRM and others. Focused on SAP project management mainly in tax and accounting, including implementation of SPED Fiscal, FCONT and Brazilian NF-e.

2009 – 2010: Charles River Specialist consulting. Deployed the funding compliance module, at Itaú Unibanco and HSBC, to ensure Basel II and local government rules; 2008 – 2009: PMO for the ATIS Global Deployment (Telefonica Billing, Collection and Customer Support System): developed support activities to project management based in the Sao Paulo PMI.Applied PMP methodology for Project Management, with the objective of ensure the deadlines of the project deployment, cost, correct development of the scope, use of resources and quality assurance of the project.

Project Manager on deployment and development of Strategic Planning System (BSC). The application system also was provided by modules as the performance indicators manager, skills manager, events and incidents manager and document manager that were applicate to the client, when useful. Developed those activities in clients from markets as Health care, Industry and services. Commercial Expansion Project in Sao Paulo market executing sales and Commercial Activities, as prospecting for new customers and customer retention. Closed 2 Major clients in Sao Paulo in the period (High valued projects).

Direção de unidade comercial - Interact Solutions

Graduation, Sanitary Environmental Control Technology

Specialist, Strategic Management

Strategic Management Models, Management for Quality and produtivity assurence, Selection and Management of People in the Company, Suppply.

Executive Development Program, Peace Studies And Conflict Resolution

Master'S Degree, Novas Tecnologias Transformação Digital E Agilidade