Carolina Sandoval

Carolina Sandoval Email and Phone Number

Head of User Experience & Research at Imed @ Imed
chile
Carolina Sandoval's Location
Provincia de Santiago, Santiago Metropolitan Region, Chile, Chile
Carolina Sandoval's Contact Details
About Carolina Sandoval

Master in Communications with 15+ years of experience in UX Strategy and Research (on industry and academia).Design and train on User Experience, Information Architecture and Digital Strategy.Current scope: Digital Transformation on big industries.Main objectives: - UX Strategy: Helping companies in the process of Digital Transformation through prospective thinking to create real competitive value through memorable experiences linked to innovation and technology. - UX Research: Bringing companies quality insights from users/customers in order to take sharp decisions.- Design Sprints, Dual Track: Implementing an efficient UX/Agile blend through mixed methods in order to bring the best of both teams. - Design Ops : Management of internal UX/UI/strategy teams. - UX Research and methods, coaching and training.- Experience: Tech projects at private and public sector in a wide range of areas, every one of them in multidisciplinary environments. Highly skilled in research tools and methods. - Environments: Big industries (Transbank, BCI, Latam, ENEL, BID among others), digital companies, independent projects and academia with top engineers, executives, entrepreneurs and high level researchers from Chilean and European Universities. (UChile, TUDelft, University of Southern Denmark, among others)- Other specialised skills: Pervasive Healthcare .Research with elderly, hypertensive patients and young adults in the context of mobile technology in Chile. (2 papers on healthcare, 1 paper on mobile devices)- On Social Innovation / Sustainable Development Goals:2017/18/19 Local Leader of the Global Goals Jam, a Design Thinking based event supported by the United Nations and the Amsterdam University of Applied Sciences (Digital Society School), whose goal is to stand for eradicate poverty, protect the planet and ensure prosperity for all as part of a new sustainable development agenda. - Usually give Post graduate lectures in Universities and UX agencies in Chile.

Carolina Sandoval's Current Company Details
Imed

Imed

View
Head of User Experience & Research at Imed
chile
Website:
i-med.cl
Employees:
369
Carolina Sandoval Work Experience Details
  • Imed
    Head Of User Experience And Research
    Imed Mar 2020 - Present
    Santiago, Santiago Metropolitan, Chile
  • Universidad De Chile
    Ux & User Centered Design - Guest Lecturer
    Universidad De Chile Jun 2015 - Present
    Santiago - Chile
  • Everis Chile
    Ux Lead
    Everis Chile May 2018 - Mar 2020
    Santiago Province, Chile
    UX Lead in Digital Transformation (Fintech/Wholesale Banking, Airline, Energy, Public Sector)UX Governance Agile Dual TrackUX specialized research, methods and metrics
  • Universidad Católica De La Santísima Concepción
    Assistant Professor
    Universidad Católica De La Santísima Concepción Aug 2016 - Feb 2018
    Concepción Province, Chile
    Facultad de Comunicación, Historia y Ciencias Sociales. Undergraduate: Communication and Audiovisual production students (Information Architecture, Audience analysis, Information visualization and Multimedia Technology among others)Collaboration in Computing Engineering Thesis projects in healthcare.Post graduate: Academic committee member, UX Professor.Master in Communication final projects Promotor.
  • Universidad Catolica De La Santisima Concepción
    Visiting Professor - Magíster En Comunicación
    Universidad Catolica De La Santisima Concepción Aug 2010 - Feb 2018
    UX course at Magister en Comunicación Creativa.("User-Centered Design and Information Architecture")Universidad Católica de la Santísima Concepción.
  • Dirección De Infotecnologías - Fcfm - Universidad De Chile
    User-Centered Design Head
    Dirección De Infotecnologías - Fcfm - Universidad De Chile Jan 2014 - Jul 2016
    Santiago De Chile
    UX and Usability Engineering in a Service Design context.Leading user-system interaction design for two main institutional knowledge-management platforms (200+ functional modules).User-Centered Design methodologies. Technical multidisciplinary team (Computer Sciences engineering, sociology, process analysis).
  • Nicchile Research Labs
    Head Of Research, User-Centered Design
    Nicchile Research Labs Aug 2012 - Dec 2013
    Santiago De Chile
    Joined a HCI/UX multidisciplinary research team (graphic design, sociology, psichology, computer sciences, telecom engineering) using User-Centered Design methodologies. Mainly focused on mobile technologies and its implications for users' quality of life. Main topics:2012-2013 12IDL1-16017 - Plataforma de medición experiencia de usuario en Internet móvil. INNOVA CORFO.Towards a mHealth prototype to support integrated health care for elderly in Chilean Patagonia.A design process. - ChileCHI2013Self-Regulation Skills in Blended Learning: “Edicurso” a Virtual Environment Created During the Student Mobilizations in Chile - CSSHE 2013Liaison with TUDelft Industrial Design Engineering Faculty (The Netherlands), and Nokia Research, (Finland).
  • Poderopedia
    Ai/Ux Head
    Poderopedia Feb 2012 - Jul 2012
    Santiago, Chile
    Project definition through a User-centered approach, in a co-design / Lean-development environment.UX and Information Architecture for the journalists´ platform and final-user website.
  • Duoc Uc
    Docente De Diplomado En Arquitectura De Informacion
    Duoc Uc Jul 2011 - Jul 2012
    Teacher of "Wireframes".
  • Business News Americas
    Online Strategy & Ux Manager
    Business News Americas Sep 2008 - Sep 2011
    Leaded an Information Architecture and Design Team, in enterprise digital projects, for internal an external clients. Main topics:User ExperienceUsabilityTraffic analysis and online strategy for user engagement and monetization.Other tasks:-Direct communication with Marketing, Business Intelligence, Research, Customer Service, Human Resources and Conferences, among others, implementing and proposing online solutions to support internal performance and specific business objectives.-Direct communication and documentation for the IT Department. User centered shared methodology.-Direct communication, proposals and liaison with international clients when applied.-Implementing a Task Management System for monitoring and improving efficiency at the Graphic Team, with a plus 50% base tasks in two months.-Accomplishment of a periodical internal evaluation system proposing learning lines for the team, when required.-In charge of the Research team, reaching from 3,500 to 5,000 company profiles in three months.-Spanish /English reporting and documentation when required.-Top headcount 23 people.
  • Multiverso - Empresas El Mercurio
    Productor General
    Multiverso - Empresas El Mercurio Apr 2007 - Sep 2008
    Responsible of managing and coordinating a multidisciplinary team for the whole development chain, accomplishing strict development schedules, to deliver the product in time for the market.Direct communication and liaison with agencies, clients and providers as Torre, Morgan, RRDonnelley, TDV, among others.Working with developers, QA's, designers, actors, professional writers, educational psychologist, among others.Main products: Abrapalabra, Matemagica, Audicuentos and Educative books for children.
  • Universidad De Concepción
    Coordinador Area Comunicación - Ai
    Universidad De Concepción Jan 2003 - Apr 2007
    UX and User-Centered Design approach on internal software development chain. (Information Architecture, interface design, interaction design) In charge of designing and teaching internal development methodology to professors whom apply for University funding.http://www.cfrd.cl/web/In charge of Information Architecture, interface design and interaction design of MECESUP UCO-109 - UdeC English Online Program. http://english.udec.cl/front/Director: http://www.emeritabanados.udec.cl/index.php

Carolina Sandoval Skills

Information Architecture User Experience User Centered Design Interaction Design Human Computer Interaction Web Project Management Usability Digital Strategy Wireframes Project Management Usability Engineering Multimedia New Business Development Business Intelligence Web Strategy Design Strategy Web 2.0 Leadership Spanish Prototyping Persona

Carolina Sandoval Education Details

Frequently Asked Questions about Carolina Sandoval

What company does Carolina Sandoval work for?

Carolina Sandoval works for Imed

What is Carolina Sandoval's role at the current company?

Carolina Sandoval's current role is Head of User Experience & Research at Imed.

What is Carolina Sandoval's email address?

Carolina Sandoval's email address is ca****@****ail.com

What is Carolina Sandoval's direct phone number?

Carolina Sandoval's direct phone number is +151023*****

What schools did Carolina Sandoval attend?

Carolina Sandoval attended Universidad De Concepción, Universitat Autònoma De Barcelona, University Of California, Berkeley - Walter A. Haas School Of Business, Pontificia Universidad Católica De Chile, Universidad Adolfo Ibáñez, Ux Lisbon, Uxweek San Francisco.

What are some of Carolina Sandoval's interests?

Carolina Sandoval has interest in Exercise, Home Improvement, Reading, Gourmet Cooking, Food, User Experience, Home Decoration, Health, User Centered Design, Cooking.

What skills is Carolina Sandoval known for?

Carolina Sandoval has skills like Information Architecture, User Experience, User Centered Design, Interaction Design, Human Computer Interaction, Web Project Management, Usability, Digital Strategy, Wireframes, Project Management, Usability Engineering, Multimedia.

Who are Carolina Sandoval's colleagues?

Carolina Sandoval's colleagues are Franco Jorquera, Giselle Lazcano, Natalia Reyes Martínez, Gustavo Vega Zambrano, Felipe Apablaza, Noemi Abarca, Victor Piutrin Moreno.

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