Carolina Villafane Email & Phone Number

United States

Global IT logistics

New York, Ny, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

IT Procurement Specialist

San Francisco, Ca, Us

I thrive to expand my sales and customer service skills in an environment that values collaboration and creativity.

San Francisco, Ca, Us

My work as an image consultant it is to raise the potential of people to its maximum, creating a style plan specifically tailored to the individual, because each one of us is unique and unmatched.

As one of the first employees in the company, my job was to create the Workforce department and also collaborate in anything that was necessary to start a new company. Stat Up mode!

Us

- Oversaw the creation, implementation, training program, and on-going management of the customer service and support department. - Direct management responsibilities for team of 3 service representatives.- Managed data and website support in both English and Spanish.- Daily website operation maintenance.- Developed customer service policies and standards for support department.- Product development support – helped collaborate on new product development.- Assisted Product Manager with new product launch communication to the Members.

Sales Assistant Manager- Collaborated in the development of a new sales channel working with print media (fashion magazines) for a customized jewelry product line. - Advised on new collections and services, and the coordination of special promotions.- Incorporated customized imprinted merchandising as a new product category in the company.- Responsible for selling overstocked inventory directly to local merchants and retails stores.

Business school offering several academic programs such as an executive MBA. - Top producer of team of six in program.- Scheduled, organized, and supervised conferences for market awareness.- Created and implemented advertising strategy, using a variety of media channels.

Monthly produced fashion magazine with focus on the trends and style transitions of each shopping season.- Responsible for the generation of one 1/3 of the advertisement revenue of the magazine. - Achieved 60% customer renewal rate.- Work and negotiate, writers, photographers, designers and production staff to monitor timescales for stages in the publishing process.

Equestrian Magazine is a print publication dedicated to provide education and information to the equestrian community. - Increased margins of sales by creating indexed commercial guide.- Achieved 70% customer renewal rate.- Worked with art team and customers to design advertisements.

Radio Show for people between 15 and 45 years old, recreating an environment of a Pub. Scripted and no scripted events, interviews and music. - Sold and produced advertising spots.- Monitored the effectiveness of promotional campaigns.- Organized and supervised radio production for prime time.

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