Carolina Carrillo Email & Phone Number

Prospect Heights Illinois

• Work with patrons and co-workers in a professional, and service oriented manner
• Report concerns, needs, or difficulties to the Head of Circulation Services
• Communicate with patrons in both English and Spanish
• Operate and balance cash register, answer and transfer phone calls as needed
• Register and renew library cards
• Sort bins from Van deliveries and prepare items for pickup

Rockford, Illinois Area

• Supervisory responsibility over evening/Saturday staff: responsible to oversee subordinate employees engaged in Circulation Services activities.
• Interview, hire, schedule, review work, assist, develop, counsel, evaluate, discipline and enforce library rules and policies.

• Assist individuals of all ages to find information and locate materials
• Register patrons for library cards and maintain accurate patron and item records in the library’s database
• Plan and execute programs for age appropriate programs

• Accumulated 500 hours of observation, interaction, and hands on experience with patrol and investigations/tactical unit
• Assisted police officers with my language skills
• Adapted to working all 8 hour shifts—morning, afternoon, and midnight
• Attended many autopsies at the Cook County Medical Examiner’s Office
• Volunteered for the annual ILEETA conference—International Law Enforcement Educators and Trainers Association
• Attended a class on ‘Taser X26/X26P Use of Force and Policy Training’

Prospect Heights Illinois

• Shelved, straightened, and shifted library materials as needed
• Worked independently by performing duties as assigned
• Communicated with patrons in both English and Spanish