• Provide strategic business direction and plans to customers including the development and oversight of HR service activities • Ensure quality service and operational performance within the parameters of program and delivery standards by working collaboratively in a collective business construct.• Develop client relationship and understanding of client business to identify HR and payroll service needs, plan service delivery, and drive use of proactive service and support mechanisms to… Show more • Provide strategic business direction and plans to customers including the development and oversight of HR service activities • Ensure quality service and operational performance within the parameters of program and delivery standards by working collaboratively in a collective business construct.• Develop client relationship and understanding of client business to identify HR and payroll service needs, plan service delivery, and drive use of proactive service and support mechanisms to efficiently ensure a positive customer experience.• Provide timely and valuable human resource services and consulting to small and medium-sized businesses utilizing TriNet’s service model, resources, and product suite.• Manage a book of business consisting of 300+ companies across multiple states in a variety of industries, such as technology, professional services, finance, hospitality, education, and healthcare. Show less

• Provide timely and valuable human resource services and consulting to clients utilizing TriNet’s service model, templates, resources and product suite• Deliver cost effective human capital services to help TriNet customers maximize the value of their investment in people• Participate in speaking opportunities, such as Workplace Week Fringe Event: Managing Human Resource Requirements in an Open Workplace Environment• Partner with clients to ensure company policies and processes… Show more • Provide timely and valuable human resource services and consulting to clients utilizing TriNet’s service model, templates, resources and product suite• Deliver cost effective human capital services to help TriNet customers maximize the value of their investment in people• Participate in speaking opportunities, such as Workplace Week Fringe Event: Managing Human Resource Requirements in an Open Workplace Environment• Partner with clients to ensure company policies and processes follow federal and state guidelines • Serve as client advocate to identify and resolve or escalate product and service issues, creating an exceptional client experience• Conduct New Employee Orientations (NEOs) and Open Enrollment (OE)• Provide value-added human capital services by establishing a trusted advisor relationship with customers• Implement strategic services, such as HR 101 and Respect in the Workplace / Anti-harassment Training • Contribute to the development of new human capital services• Provide outbound service delivery to customers by providing human capital assessment plans that are linked to their HR and business initiatives• Participate in trainings, conferences, and programs to stay up-to-date with new federal and state regulations and maintain solid content knowledge in HR Compliance Management • Provide advice on employment law and best Human Capital practices and trends Show less

• Maintained client accounts by providing an array of HR services and ensuring HR compliance• Kept up-to-date with HR laws and policies (e.g. FLSA, FMLA, etc.) • Advised clients on employee relations issues, such as attendance, harassment, conflict, and disciplinary processes • Maintained a large book of business which included client companies nationwide • Enrolled mid-sized companies nationwide, ensuring all new hire paperwork was completed and processed for payroll and… Show more • Maintained client accounts by providing an array of HR services and ensuring HR compliance• Kept up-to-date with HR laws and policies (e.g. FLSA, FMLA, etc.) • Advised clients on employee relations issues, such as attendance, harassment, conflict, and disciplinary processes • Maintained a large book of business which included client companies nationwide • Enrolled mid-sized companies nationwide, ensuring all new hire paperwork was completed and processed for payroll and benefits • Conducted New Employee Orientations (NEOs) and Open Enrollment (OE) meetings to educate employees on their different benefit options (medical, dental, vision, 401k, LTD, STD, Life)• Developed new client relationships during the onboarding process and initial training of SOI’s products and processes• Conducted client meetings which included the following: sales transition meeting, orientation, benefit enrollments, portal training, and operations manual meeting• Assisted clients with evaluating their yearly benefits funding strategies to yield cost savings, minimize risk, and boost employee morale• Provided training to client contacts on SOI’s services, operations manual, payroll systems, employee benefits and procedures• Served as the client’s main contact for issues and problem resolution• Researched and resolved client and employee issues related to payroll, benefits, human resources, insurance claims and 401(k) • Communicated all client issues through the proper channels for effective resolution• Managed ongoing long-term client relationships by resolving issues, communicating any changes in program parameters, providing procedure updates, explaining new HR-related laws and policies, etc. • Acted as a liaison to assist sales teams in the North-East Region with new business development and closing deals • Assisted with training new sales consultants within the Tri-State area, educating them on our brand, processes, and products Show less

• Sourced and screened candidates for technical positions across the U.S. • Scheduled interviews for potential candidates to meet with various AOL teams worldwide• Ensured a smooth and pleasant interview experience• Organized and booked travel arrangements for candidate interviews• Maintained strong relationships with candidates, recruiters, hiring managers, and interview teams, notifying them of progress and important details• Gathered data and compiled offer reviews to be… Show more • Sourced and screened candidates for technical positions across the U.S. • Scheduled interviews for potential candidates to meet with various AOL teams worldwide• Ensured a smooth and pleasant interview experience• Organized and booked travel arrangements for candidate interviews• Maintained strong relationships with candidates, recruiters, hiring managers, and interview teams, notifying them of progress and important details• Gathered data and compiled offer reviews to be presented at Executive Board Meetings on a weekly basis• Updated and revised job descriptions on the corporate website• Completed various ad hoc projects on a monthly basis Show less

• Administered and updated company policies and procedures • Recommended new approaches for organizational improvement• Maintained compliance with federal and state regulations concerning employment• Supervised the maintenance of office equipment and responsible for day-to-day operations• Assisted attorney with maintaining legal documents• Screened applicants for eligibility purposes• Gathered sensitive information needed to execute Special Immigrant Juvenile (SIJ)… Show more • Administered and updated company policies and procedures • Recommended new approaches for organizational improvement• Maintained compliance with federal and state regulations concerning employment• Supervised the maintenance of office equipment and responsible for day-to-day operations• Assisted attorney with maintaining legal documents• Screened applicants for eligibility purposes• Gathered sensitive information needed to execute Special Immigrant Juvenile (SIJ) cases• Composed Memorandas of Law Show less

• Built and maintained relationships with several employers throughout the New York City area• Sourced candidates for potential employment in private or public sectors; maintained resume inbox, screening resumes and directing to appropriate department managers • Conducted phone screens to determine qualified candidates for the interview process• Provided job training, assistance, and placement for adults and youth; coordinated and monitored recruitment events/programs… Show more • Built and maintained relationships with several employers throughout the New York City area• Sourced candidates for potential employment in private or public sectors; maintained resume inbox, screening resumes and directing to appropriate department managers • Conducted phone screens to determine qualified candidates for the interview process• Provided job training, assistance, and placement for adults and youth; coordinated and monitored recruitment events/programs • Organized and delegated the largest, most successful hiring event in the history of WDC with 85% of candidates being hired in one of the most prestigious hotels in Time Square, NY • Screened and revised resumes, cover letters and references, while advising applicants of necessary changes • Generated and updated vital reports; maintained several databases in Outcomes RV system to ensure efficiency and quality service• Conducted workshops, focusing on self-assessment, planning, and development; addressed resume writing, interview techniques, workplace protocol, presentation skills, and proper attire• Provided vocational counseling, one-on-one training, and assistance in job search and career advancement• Conducted MOCK interviews to ensure high level of confidence among participants and address areas of improvement • Interacted with various employers throughout the New York City area in need of qualified candidates; generated new contacts and job leads on a weekly basis; screened participants to determine if qualifications met specific job requirements; scheduled interviews• Participated in weekly meetings with other staff members and senior management; coordinated and produced several materials and ad-hoc projects Show less

• Updated job descriptions and posted job openings throughout various sources • Sourced and screened candidates for several departments within Henry Street Settlement • Provided guidance and advisement in the application process• Conducted phone screens and provided summary of conversations to department managers • Prepared offer letters and benefit packet for new hires• Delivered new hire orientation sessions • Ensured accurate submission of all new hire paperwork (e.g.… Show more • Updated job descriptions and posted job openings throughout various sources • Sourced and screened candidates for several departments within Henry Street Settlement • Provided guidance and advisement in the application process• Conducted phone screens and provided summary of conversations to department managers • Prepared offer letters and benefit packet for new hires• Delivered new hire orientation sessions • Ensured accurate submission of all new hire paperwork (e.g. I-9, W-4, employee verification, confidentiality forms, etc.) • Processed new hires, utilizing HR Checkpoint and HR Perspective systems and assisted with payroll• Maintained 500 to 900+ employee files and conducted frequent audits and compilation of critical HR data• Troubleshot staff relations and assisted with problem resolution • Assisted with delivery of employee surveys and performed exit interviews • Kept up-to-date with new Human Resources standards, procedures, and regulations to ensure policy compliance Show less

• Assisted clients with their concerns regarding insurance policies and created appropriate insurance policy illustrations • Developed an understanding of term and whole life insurance policies • Utilized Agency Portal system to ensure all client information was up-to-date; maintained 300+ files• Communicated with managers daily to ensure that paperwork had been handled properly• Scheduled and prepared meetings

• Recruited students campus wide at Stony Brook University by cross-matching their qualifications with specific job requirements• Organized and participated in campus job fairs• Conducted training and orientation for student and professional staff• Processed new hire paperwork, ensuring accuracy and confidentiality; maintained 1000+ files• Updated the employee handbook when necessary, meeting specific standards and keeping up-to-date with new laws and regulations• Performed… Show more • Recruited students campus wide at Stony Brook University by cross-matching their qualifications with specific job requirements• Organized and participated in campus job fairs• Conducted training and orientation for student and professional staff• Processed new hire paperwork, ensuring accuracy and confidentiality; maintained 1000+ files• Updated the employee handbook when necessary, meeting specific standards and keeping up-to-date with new laws and regulations• Performed bi-weekly updates to maintain database and worked on numerous projects while maintaining regular daily activities• Supervised and critiqued the performance of SSR Associates each semester by evaluating the results of their appraisals • Coordinated, distributed, and analyzed attitude and EEO surveys to gain feedback for workplace and management improvement Show less