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My love for travel and for people and their culture drove me to study International Cultural Studies with Communications and a minor in Hospitality and Tourism Management. I strongly believe that one of the best ways we can educate ourselves is to travel and explore this world we live in.After traveling to Ireland to work at the Shelbourne Hotel, I worked at Destinations, Inc., a Corporate Travel Agency focused on Incentive Travel, for 8 years and absolutely loved it. Life called for a change so that lead to Pointe Marketing, where my primary focus is HR for Sales Contractors for all of our clients, managing payroll, managing internal accounting, and hopefully making the lives of the executives easier!
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Human Resources AdministratorPointe Marketing Apr 2023 - Present
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Director Of Development & CultureDestinations Nov 2018 - PresentGreater Salt Lake City Area- Member of leadership team – attend weekly leadership meetings, input on company Culture & Direction- Management & implementation of team member training; Initial Work Skill Training & Education & Growth Opportunities i.e. PersonalDevelopment courses with bonus system, travel agent courses, and communication/team building courses and events- Manage pulse on company culture and overall team member happiness via one-on-one meetings, team forums, and leadership meetings- Oversee Destinations Hiring Pipeline i.e. Managing resumes sent in, initial phone call with potential hires, building and structuring the interviewprocess and executing steps required for new hire start date and training.- Event management for groups ranging from 20 – 3,000 guests on Group or Incentive Programs- Work closely with Sales to oversee & coordinate all operational aspects of group events- Coordinate with clients on vision for event and implement with hotels and vendors- Daily communication with event attendees via phone, email, and onsite during event- Team lead over events onsite coordinating group transfers, hotel check-ins, onsite events, meetings, excursions, etc.- Daily work in online registration systems Formsite and CVENT with extensive work in Microsoft Excel and G-Suite- Customer Service and Hospitality Oriented in all interactions in the office, on the phone, over email, and during events -
Group OperationsDestinations Inc. Dec 2014 - Present- Group Operations- Manage corporate incentive travel- Communication and coordination with clients, vendors, DMCs, and hotels on executing large corporate travel events, anywhere between 30-3,000 guests- Extensive excel skill for event execution- Wide use and knowledge of Formsite and CVENT for guest registration- Frequent communication with guests on event or registration inquiries- Travel on majority of events to coordinate and execute the event onsite- High focus on time management and being proactive, handling multiple groups at any given time- Large role in the internal company's training program focused on bettering ourselves and building relationships not only in the office but everyone we interact with
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Lobby AmbassadorThe Shelbourne Dublin, A Renaissance Hotel May 2014 - Oct 2014- Guest Relations in the Lobby, coordinating between all departments including Front Desk, F&B, and Events- Ensure all guests are having a great experience- Intensive problem solving- Assist in Restaurant bookings, seatings, etc. -
Research InternNorthern Nevada International Center Jan 2014 - Apr 2014Reno, Nevada• Assistant Program Coordinator for the International Visitor Leadership Program run by the U.S. State Department, organizing and participating in programs brought to the Reno area• Wrote proposals to the U.S. State Department for International Visitor Leadership Programs to be awarded to the Northern Nevada International Center (non-profit organization)• Researched for current and future projects and events dealing with a variety of current social issues• Wrote financial grant proposals to the government and community organizations, which were awarded to the center• Participated in intensive brainstorming meetings focused on developing new projects for the community and internationally• Community outreach for fundraising and support of the center • Involved in the organization, preparation, and execution of the 2014 Global Gala fundraising event for over three-hundred people, with Naomi Tutu as the keynote speaker
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Recreation InternJw Marriott San Antonio Hill Country Resort & Spa May 2013 - Apr 2014• Responsibility over Communications in Recreation Department, given as Intern project, being the first to coordinate and communicate department goals and resort events, occupancy, ratings, etc. through communication boards and daily rehearsals directly with employees.• Served as a Cabana Host, not only serving families renting out cabana areas but being responsible for reservations and any other needs. Also as the single post in the pool area, this served as a crucial role in the satisfaction of all pool guests, which could be 4,000 guests per day.• Lead intern for events given by the Range Riders Kid’s club, organizing and directing various children’s events daily or on weekends for particular groups, serving anywhere from 20-100 children. This involved substantial interaction and coordination with various departments at the resort.• Completed all Marriott courses available. Also completed internship training and courses that varied from networking and interviewing skills, to exploring all departments and options within Hospitality and Tourism.
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Communications AssistantBrigham Young University Hawaii Apr 2011 - Jun 2012Connected with Alumni throughout the world and wrote "Spotlight" articles on their accomplishments and how they were fulfilling the mission of BYU-Hawaii. Those articles were published to the online newsletter sent to over 17,000 people. -
Customer Assistant/CashierLearning Express Toys Aug 2010 - Apr 2011
Caroline Altom Skills
Caroline Altom Education Details
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International Cultural Studies, Communications
Frequently Asked Questions about Caroline Altom
What company does Caroline Altom work for?
Caroline Altom works for Pointe Marketing
What is Caroline Altom's role at the current company?
Caroline Altom's current role is HR & Finance.
What is Caroline Altom's email address?
Caroline Altom's email address is li****@****bal.net
What is Caroline Altom's direct phone number?
Caroline Altom's direct phone number is +180144*****
What schools did Caroline Altom attend?
Caroline Altom attended Brigham Young University - Hawaii, Brigham Young University - Idaho.
What skills is Caroline Altom known for?
Caroline Altom has skills like Hospitality, Research, Event Planning, Spanish, Editing, Social Media, Customer Service, Public Speaking, Newsletters, Intercultural Communication, Copy Editing, People Skills.
Who are Caroline Altom's colleagues?
Caroline Altom's colleagues are Kaylee Stradling, Andrew Groom, Alexis Cummins, Asa Seversike, Cameron Cheney, Michael Schmidtke, Tanner Dinning.
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Carol Altom
United States
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