Caroline Duval Email & Phone Number

Montreal, Quebec, Canada

Vaudreuil-Dorion, Quebec, Canada

Montreal, Canada Area

Montreal, Canada Area

• Business Development and Sales Representative
• Account Management and Business Development.
• Inside Sales and Customer Care responsibilities from quoting and procurement to delivery and service.
• Relationship Building and Management of potential and current customers and suppliers.
• Identify new opportunities and prospect for new customers through leads follow-up, cold calling and market research.

• Reason for change: Company exiting software industry, shut down of entire department.
• Manage an assigned territory and perform new business development through prospecting, cold calling, lead follow-up, seminars and trade shows attendance
• Identify and close software sales opportunities, respond to and follow-up on sales enquiries, renew software subscriptions and provide general customer service
• Work with the technical team to build and present a strong business solution and our… Show more Reason for change: Company exiting software industry, shut down of entire department.
• Work with the technical team to build and present a strong business solution and our value proposition to prospects and customers, schedule and participate in product demonstrations
• Maintain and develop working relationships with existing and new customers

• Reason for change: Restructuring - All Product Management transfered to Denver, CO. Regional Product Manager (2010-2012)Branch Product Manager – Marketing Specialist (2000-2010)Winner of the Arrow Pacesetter Award for.
• Established influential relationships with supplier partners to obtain strategic pricing, in efforts to develop and grow profitable business.
• Presented and prepared quarterly supplier business reviews.
• Negotiated… Show more Reason for change: Restructuring - All Product Management transfered to Denver, CO. Regional Product Manager (2010-2012)Branch Product Manager – Marketing Specialist (2000-2010)Winner of the Arrow.
• Negotiated effectively with suppliers to drive profitability and maximize margins.
• Presented strategic elements of supplier portfolios to the Sales teams.

• Account Manager - Telephony and Peripherals (1999-2000):
• Responsible for setting a successful business plan and promotional and marketing strategy for growing the sales and market share of my product lines in Canada, through our Franchisee Network.
• Hired, trained and managed two (2) new Product Managers.
• Strengthened business relationships with leading vendors and established new relationships with key potential vendors in the industry.
• Negotiated special contracts for… Show more Account Manager - Telephony and Peripherals (1999-2000):
• Negotiated special contracts for national and corporate bids.

Pointe-Claire, Québec

• Inside Sales Representative, Montreal branch (1997-1998):
• Responsible for growing and developing the Montreal market in conjunction with the Field Sales Representative.
• Built strong business relations with key contacts at the customers.
• Work closely with the Field Sales Representative to strategize on large bids and potential opportunity.
• Accurate, efficient and quick quote and request turn-around time for optimal customer satisfaction.Product Manager, Montreal… Show more Inside Sales Representative, Montreal branch (1997-1998):
• Accurate, efficient and quick quote and request turn-around time for optimal customer satisfaction.Product Manager, Montreal branch (1996-1997):

Montreal, Canada Area

• Responsible for managing and growing sales and for developing the Western Canada and Ontario markets and territories.
• Developed the sales territory across Western Canada and Ontario by researching, approaching and reaching a contractual agreement with three (3) new distribution partners.
• Supervised 9 Sales Representatives and built business relations with 12 Distribution Partners.
• Prospected new clients and partners as well as presented and called on potential and existing… Show more
• Prospected new clients and partners as well as presented and called on potential and existing clients. Focused on finding the perfect solution for their needs and acquiring the customer’s fidelity.
• Elaborated and executed the sales, marketing and busine,ss plans and strategies.

Bachelor Of Administration, Marketing

Real Estate Agent Certificat, Real Estate Agent Certification

Dec, Administration

Managers And Supervisors Conference

Dale Carnegie Sales Advantage

Negotiation Training