Caroline Collins Email and Phone Number

Caroline Collins is a Head of Automation at Paysafe Group. She possess expertise in usability testing, ivr, speech recognition, contact centers, cti and 14 more skills. Colleagues describe her as "Caroline is extremely knowledgeable and passionate about subjects related to Speech, how people interact with automated speech systems and value that speech self service can bring to an enterprise. Working together with Caroline was one of my best experiences at Fluency and I would love to work with her again. She is a great person and a friend." and "I worked with Caroline on a very challenging project that involved VUI design and usability testing in multiple African languages. Her technical skills as a linguist to rapidly learn new languages, to be able to review and correct translated scripts, and participate in interviewing test participants, were quite exceptional. Her consulting skills in effectively managing the relationship with the client, and communicating complex concepts in a simple and understandable manner, were quite… Show more"