Caroline Coronel Email & Phone Number

Princeton, New Jersey, United States

I am currently servicing the needs of clients across a wide range of industries for a global business strategy and organizational structure consultancy. I leverage my business insights and knowledge of best practices to take the performance of senior-level and C-suite professionals to the next level and build powerful cultures to achieve shared goals.I am continuing to master the dynamic Metaplan approach of inspiring teams to share insights and collaboratively embrace and overcome cross-functional challenges.

South Coast Plaza - Costa Mesa, Ca

I brought a fresh vision to the luxury store to reinvigorate sales and ultimately used the unprecedented shutdown caused by the pandemic as an opportunity to move the store to a far more advantageous location. Among my key contributions and achievements, I…Carefully researched and identified the location, that despite presenting a smaller overall footprint, realized a dramatic increase in traffic. We relaunched the store after the long shutdown with a powerful “grand reopening” initiative. The location grew from being ranked #28 to #3 across all global stores as the result of attracting a large volume of new clients. All around, I was able to achieve impressive growth across all KPIs, including dollars per square foot, as well as average dollars per transaction.Delivered a series of innovative events over four years to drive awareness, engagement, and sales growth. This included a “Trunk Show”, which soared past the initial goal of $100K to deliver $265K+ in event-related sales, a record amount for a single event in the brand’s history. Forged relationships with a network of charitable partners across Orange County to attract new customers motivated by the company’s participation in supporting worthy charities. As such, I planned and executed charitable events that included private in-store “give-back” shopping events, fashion shows, and more. The store saw an over 20% growth in the client base directly attributable to awareness generated from the events, far surpassing internal marketing return on investment (ROI) targets.Was chosen by top company leadership to be the Inventory Liaison helping new General Managers resolve inventory issues of all sizes. My work was instrumental in average shortages coming in at -.002% for annual inventories from 2017 through 2019.

South Coast Plaza - Costa Mesa, Ca

I was placed in control of a struggling store and a Culinary Program run by a respected Resident Chef. I succeeded in completely turning around the store within 14 months and rebuilding the Culinary Program in 12 months to become #1 in terms of market share out of four other culinary programs in the county. Over my time in the challenging leadership role, I…Worked hand-in-hand with the eight Chef Instructors and 20 Kitchen Assistants to learn all aspects of the business and direct the program after the Resident Chef sustained a major injury, leaving a leadership void. I collaborated with the Chef Instructors to strengthen the class format and deliver an exceptional experience to attendees, which increased the business by over 19%, far exceeding corporate expectations.Transformed the toxic environment perpetuated by the prior General Manager and empowered the management team to come together and make impactful changes to help catalyze the dynamic turnaround.Created a new culture of inclusiveness and ongoing professional development, resulting in a number of worthy internal candidates earning promotions by 2015. I earned the Store Development of the Year award in recognition of outstanding training and coaching, in addition to be tapped to lead a Regional Management Training Store. Brought staffing back to proper levels upon taking over, hiring over 40 full time employees to fill crucial vacancies and another 40-50 seasonal employees with the 4th quarter just starting. I then leveraged the return to full staffing to overcome serious issues with the stockroom, getting the offsite stockroom organized again and merchandise back on the shelves and in the hands of customers.Was honored with the Store of the Year award in 2015 for the operation exceeding KPI targets and profit goals.

Chino, California

Helping families learn how to make and save money, teaching financial strategies and evolving people's money mindsets.

South Coast Plaza- Costa Mesa, Ca

I was recruited to lead the US Flagship location, supporting a tenured team of high volume sellers in the community where the Brand was founded. Working closely with Corporate Marketing and Special Events, planning and hosting memorable in-store events, driving both business and community involvement with key charitable partnerships in the Community. I leveraged my unique relationship with the St John Design Team, driving business through custom orders and customized product requests, both developing and securing meaningful client relationships and Brand loyalty.Elevated the operational standards of the business which was complicated by the impact of regular product tests and inventory additions and deletions from neighboring corporate buyers, visual leaders, merchandisers and the design team, crafting business practices that streamlined the product flow and improved accuracy in Inventory Accounting.

Tysons Corner - Mclean, Va, Boca Town Center - Boca Raton, Fl & Palm Beach Gardens, Fl

I made a powerful impact on the performance of the group in a key senior leadership role, while also serving as a Corporate Trainer. This included launching multiple initiatives and programs, several of which were fully adopted as regional best practices. For key achievements, I…Rolled out an Ambassador Program to incentivize top sales professionals at the Palm Beach Gardens store to create a new culture focused on delivering the highest standard of service. The program was a tremendous success and incorporated across the region as a best practice.Designed and championed a series of internal initiatives in partnership with regional leaders, which succeeded in aligning stores with the newly launched National Brand Strategy. The initiatives drove the adoption of “For Bloomindale’s to Be the Best Place to Shop, We Must Be the Best Place to Work” brand vision.Created the Specialist Training Program, which was quickly recognized as a best practice and launched organization-wide in 2008, significantly increasing leadership capabilities and performance across all stores.Received back to back Golden B awards in 2004 and 2005, Bloomingdale’s coveted award given for “Excellence in Leadership Performance.”

Millbrae, California