Caroline Devine Email & Phone Number

As an ICT Business Improvement Project Manager at Preston City Council, I have 12 years of experience in developing and implementing software solutions that digitise and automate processes across the organisation. I leverage technology to enhance efficiency, productivity, and customer satisfaction.I am part of the team implementing M365, a cloud-based platform that integrates various Microsoft applications and services. I am the lead officer on Power Platform, a suite of tools that enable rapid application development, data analysis, and workflow automation, I am also studying for a MSc in Software Engineering.I have a proven track record of delivering successful ICT projects, using my skills in project management, business analysis, problem solving, and stakeholder engagement. I am Prince2 certified and have an NVQ 3 in Management. I have skills and experience with Power apps and Power Automate, SharePoint, T-SQL, SQL Reporting Services, and other technologies that support the delivery of ICT solutions. I am always looking to enhance and update my skills.

Listed skills include Project Management, Business Process Re Engineering, Change Management, Business Process Improvement, and 23 others.