Caroline Devlin Email & Phone Number

London, England, United Kingdom

I am delighted to be working at Suntory GB&I and the iconic brands Lucozade, Ribena and Orangina.I manage all operational aspects of the Chilled Solutions business at Suntory GB&I; providing best in class processes, tools and services in order to maximise equipment income across our estate.. I manage the day to day relationship with 3rd party suppliers, own the tracking of their SLAs, and course correcting under performance by utilising data and insight to drive efficiencies and… Show more I am delighted to be working at Suntory GB&I and the iconic brands Lucozade, Ribena and Orangina.I manage all operational aspects of the Chilled Solutions business at Suntory GB&I; providing best in class processes, tools and services in order to maximise equipment income across our estate.. I manage the day to day relationship with 3rd party suppliers, own the tracking of their SLAs, and course correcting under performance by utilising data and insight to drive efficiencies and ongoing improvement. I work closely with the Health and Fitness National Accounts Team, Regional Sales Team and Field Sales Team, I am responsible for all operational communications regarding Chilled Solutions, the upskilling of the Sales teams, and enhancements to the CRM tool. Show less

London, England, United Kingdom

Part-time freelance contract working on the events Feeling Fabulous with Ruth Langsford and Happy Mum, Happy Baby with Giovanna Fletcher. I was responsible for selling exhibition space in the shopping villages at these events and for upselling to sponsorship packages where possible.

London, England, United Kingdom

London, England, United Kingdom

I was employed on a 6 month contract by the Live division at YM&U Group, a leading talent agency, to manage the shopping village's at Fearne Cotton’s Happy Place Festival’s taking place in Chiswick House; Warwick Castle and Tatton park Cheshire plus Davina McCall’s Wellbeing Festival – Wellfest. These events were due to take place in during the summer of 2020. Unfortunately, they were postponed, and my contract was cut short due to Covid-19.

London, England, United Kingdom

The Pitshanger Community Association is a charity based in West London responsible for running two major community events annually, Light Up the Lane and Party in the Park. Light Up the Lane celebrates the start of the festive season. The High Road and 14 surrounding roads are closed to traffic for 12 hours to host the event. The event attracts up to 4,000 local residents.Party in the Park is the PCA’s Annual Summer Fair, it takes place in Pitshanger Park, in July and attracts up… Show more The Pitshanger Community Association is a charity based in West London responsible for running two major community events annually, Light Up the Lane and Party in the Park. Light Up the Lane celebrates the start of the festive season. The High Road and 14 surrounding roads are closed to traffic for 12 hours to host the event. The event attracts up to 4,000 local residents.Party in the Park is the PCA’s Annual Summer Fair, it takes place in Pitshanger Park, in July and attracts up to 5,000 local residents. The event includes; Main Stage; Beer Tent; Food stalls; Fairground rides; Dog Show; Village Fayre; Sports Village; and a Silent Disco. • I Managed a team of 18 volunteers to deliver the event. Full Budget responsibility, event planning and delivery.• Secured sponsorship for the event from local businesses, sports clubs and private schools. Created the sponsorship packages, approached and secured leads and managed the relationships with the sponsors.• Introduced a package of new marketing material to promote the event including stage banners; flag banners; event programme’s; posters and flyers in new fresh branding. • Introduced a social media campaign to promote the event and sponsors.• Procurement responsibility – stage, sound and lighting; perimeter fencing; mobile toilets; generators; security, table hire, etc• Produced detailed set up and set down schedules to build site and dismantle over a three day period working with a team of over 100 volunteers (Party in the Park). The site build and set down for Light Up the Lane took place over a 12 hour period and included closing a high street and 14 residential roads.• Worked closely with the Site Management Team to deliver the event. Full Event Management responsibility on the day of the event.• Introduced new attractions to both events to appeal to a family market including Fairground rides, a Santas Grotto and Acoustic Stage at Light up the Lane and a Silent Disco at Party in the Park. Show less

London, United Kingdom

Delivered B2B Networking Events for a client at the forefront of technology in the travel industry. Events included a Client Conference and a Christmas Party for 200 delegates. Secured sponsorship for the events and managed from end to end.

London, United Kingdom

Zaytoun launched the first Fairtrade Olive Oil to the UK market in 2008. I worked with Zaytoun on building their distribution in the UK and supported them with Trade Marketing and Account Management.• I Introduced the Zaytoun brand to the Wholefood retail sector; gained listings for the brand across the wholesalers and retailers in this specialist market• Account Management for key clients in the retail sector• Implementation of Trade Marketing Activity across accounts… Show more Zaytoun launched the first Fairtrade Olive Oil to the UK market in 2008. I worked with Zaytoun on building their distribution in the UK and supported them with Trade Marketing and Account Management.• I Introduced the Zaytoun brand to the Wholefood retail sector; gained listings for the brand across the wholesalers and retailers in this specialist market• Account Management for key clients in the retail sector• Implementation of Trade Marketing Activity across accounts • Organised participation and represented the brand at Key industry events• Provided support and advice regarding PR Campaigns, Re-branding and NPD Show less

London, United Kingdom

Ubuntu launched a Fairtrade Cola in 2008 using Fairtrade sugar from Malawi.-Gained new listings across Wholefood and Charity sector- Developed new business opportunities in the Out of Home sector-Worked on a Brand Ambassador programme.-Represented Ubuntu at consumer and trade events

London, England, United Kingdom

• Managed a portfolio of accounts within the Convenience, Charity and Wholefood retail sectors (including Musgrave’s Group, Booths, Oxfam, Traidcraft).• Responsible for managing sales into the Irish Market at a strategic level: managed a distribution partner and PR agency to drive sales and brand awareness in this new market. Achieved 40% yoy growth in Ireland in 2007.• Managed a successful PR campaign and events programme during Fairtrade Fortnight 2007 in Ireland, including… Show more • Managed a portfolio of accounts within the Convenience, Charity and Wholefood retail sectors (including Musgrave’s Group, Booths, Oxfam, Traidcraft).• Responsible for managing sales into the Irish Market at a strategic level: managed a distribution partner and PR agency to drive sales and brand awareness in this new market. Achieved 40% yoy growth in Ireland in 2007.• Managed a successful PR campaign and events programme during Fairtrade Fortnight 2007 in Ireland, including interviews on TV, Radio and national press.• Responsible for an annual sales budget of £4 million.• Increased yoy sales growth across all accounts, increased rate of sale, distribution and gained new listings across all accounts.• Managed a promotional expenditure budget of £200k and implemented a calendar of successful account specific promotional activities.• Represented the company at key events; including SIAL trade show, BBC Good Food Show, Hotelympia, Hay Festival, customer trade events (Musgraves, Somerfield, Oxfam, Suma). Presented to key customers during Fairtrade Fortnight campaigns, including Oxford Brookes, British Council, Manchester University and Fairtrade Town Groups. Presented at Cafédirect’s first AGM• Line management responsibility for a Sales Co-ordinator Show less

London, United Kingdom

• Generated and monitored direct marketing campaigns on behalf of a blue chip client in the travel industry, by using a database marketing tool.

London, United Kingdom

• Promoted from Customer Service Manager to Sales and Marketing Executive, due to my competency and effective management of the Customer Service department. • Worked closely with the Sales and Marketing Director and in a support role to the Sales Team. • Managed key accounts in the travel industry and was the main point of contact for newly acquired business • Responsible for the production of management reports and presentations. • Negotiated with Insurers and Underwriters to… Show more • Promoted from Customer Service Manager to Sales and Marketing Executive, due to my competency and effective management of the Customer Service department. • Worked closely with the Sales and Marketing Director and in a support role to the Sales Team. • Managed key accounts in the travel industry and was the main point of contact for newly acquired business • Responsible for the production of management reports and presentations. • Negotiated with Insurers and Underwriters to arrange cover/ terms for new clients. • Responsible for producing, proof reading and printing insurance documents. Show less

London, United Kingdom

• Managed a department of eight, running a customer help line responsible for providing excellent customer service to direct clients and travel agents. • Management responsibilities included supervising and supporting team members, reporting to company directors, dealing with complaints from the public, liasing with Underwriters and Emergency Assistance Company’s. • Responsible for producing management reports, arranging training sessions, interviewing for new team members and… Show more • Managed a department of eight, running a customer help line responsible for providing excellent customer service to direct clients and travel agents. • Management responsibilities included supervising and supporting team members, reporting to company directors, dealing with complaints from the public, liasing with Underwriters and Emergency Assistance Company’s. • Responsible for producing management reports, arranging training sessions, interviewing for new team members and providing incentives for the team Show less