Caroline Ross is a Business Insight and Data Provision Manager at Royal Mail. She possess expertise in leadership, quality management, stakeholder engagement, data analysis, team management and 17 more skills. Colleagues describe her as "Caroline was key to ensure updates to some critical reports that measured Tracked performance in the operation. She responded well to feedback requests and acted in a timely manner to ensure I could use them with confidence to tackle performance with operational colleagues. " and "Caz was one of two lead auditors who managed my team of 13 process and standards auditors as we embarked on the most aggressive standards audit programme ever undertaken by the company. Managing a programme covering circa 1200 units in a financial year Caz is a meticulous planner, has a keen eye for detail and brought with her a wealth of data process and analytical skills that became invaluable in analysing and driving the direction of the programme the following year. Couple that… Show more"