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Caroline H. Email & Phone Number

Scrum Master | Agile Project Manager | Agile Coach | SAFe 6.0 Agilist® | PSM I® | ICP - ACC® | at BlackStone eIT
Location: Dubai, United Arab Emirates, United Arab Emirates 7 work roles 1 school
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Role
Scrum Master | Agile Project Manager | Agile Coach | SAFe 6.0 Agilist® | PSM I® | ICP - ACC® |
Location
Dubai, United Arab Emirates, United Arab Emirates
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Who is Caroline H.? Overview

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Quick answer

Caroline H. is listed as Scrum Master | Agile Project Manager | Agile Coach | SAFe 6.0 Agilist® | PSM I® | ICP - ACC® | at BlackStone eIT, a company with 44 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Caroline H..

Caroline H. previously worked as Scrum Master at Blackstone Eit and Scrum Master at Ministry Of Education – Uae. Caroline H. holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Cairo University.

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BlackStone eIT

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Profile bio

About Caroline H.

I am a Digital Transformation Project Manager with a demonstrated track record of effectively steering end-to-end agile projects. As a Certified Professional Scrum MasterEngineer, I have excelled in managingapplication and web services projects,applying Agile methodology. In addition,I have a strong background in networkengineering. I am currently seeking anopportunity to apply my skills in SM/PMwithin a professional work environment.

Current workplace

Caroline H.'s current company

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BlackStone eIT
Blackstone Eit
Scrum Master | Agile Project Manager | Agile Coach | SAFe 6.0 Agilist® | PSM I® | ICP - ACC® |
seattle, washington, united states
Employees
44
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7 roles

Caroline H. work experience

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Scrum Master

Current

United Arab Emirates

Jun 2024 - Present

Project Manager

United Arab Emirates

Feb 2024 - Jun 2024

Project Manager Scrum Master

United Arab Emirates

  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables.
  • Ensure delivery of projects on time, within budget, adhere to high quality standards and meet customer expectation.
  • Responsible for preparing and tracking key project milestones, and financials.
  • Lead the project steering committee and weekly status meetings by reporting the project progress, risks and issues and the corresponding mitigation plan.
  • Managing governmental projects in UAE.. Experienced in digital transformation projects using RPA technology and Mendix platform.
  • Implement and update project plan using Microsoft Project plan (MPP).
May 2023 - Jun 2024

Scrum Master / Project Manager

Dubai, United Arab Emirates

  • Proper management of the project scope, timeline and sprints using Agile methodology.
  • Managing governmental projects in KSA and UAE.
  • Scrum experience in building new development or revamping “.NET”, Siebel and Mendix projects
  • Responsible for conducting all scrum ceremonies, like daily scrum, release planning, sprint planning, sprint reviews and retrospectives including product and sprint backlog grooming.
  • Manage and maintain projects using (Azure DevOps).
  • Ensure deliverables are up to quality standards at the end of sprints.
Sep 2020 - May 2023

Noc Engineer

United Arab Emirates

  • Monitoring network infrastructure using HP Open View.
  • Monitoring all Critical internet links using PRTG.
  • Closing all Incidents logged in using ITSM tool (Service Now).
  • Raising Change Request for required faults that require a change.
  • Following up with other departments to get the Change Request approved.
  • Following up with onsite team to close all requests, P1 incidents and Calls related to sites.
Jun 2015 - Jun 2019

Incident Management Senior Specialist.

Egypt

  • Incident management and technical trouble shooting using software diagnostics and other network utility programs.
  • Excellent working knowledge of LAN/WAN Topology.
  • Understanding of TCP/IP fundamentals, switching and routing knowledge.
  • Excellent multilayer NORTEL Switches and CISCO Routers troubleshooting.
  • Owning of resolution responsibility of the reported customer incidents either solely or with the intervention of the other teams.
  • Documentation of all troubleshooting and incident management actions via Clarify CRM.
May 2007 - Apr 2011
Team & coworkers

Colleagues at BlackStone eIT

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1 education record

Caroline H. education

FAQ

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What company does Caroline H. work for?

Caroline H. works for BlackStone eIT.

What is Caroline H.'s role at BlackStone eIT?

Caroline H. is listed as Scrum Master | Agile Project Manager | Agile Coach | SAFe 6.0 Agilist® | PSM I® | ICP - ACC® | at BlackStone eIT.

Where is Caroline H. based?

Caroline H. is based in Dubai, United Arab Emirates, United Arab Emirates while working with BlackStone eIT.

What companies has Caroline H. worked for?

Caroline H. has worked for Blackstone Eit, Ministry Of Education – Uae, Code81, Cns Middle East, and Omnix International.

Who are Caroline H.'s colleagues at BlackStone eIT?

Caroline H.'s colleagues at BlackStone eIT include Fatma Naguib, Khaled Fathy 🇵🇸, Areej Mohamed, Eslam Mahgoub, and Ankur Kulhari.

How can I contact Caroline H.?

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What schools did Caroline H. attend?

Caroline H. holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Cairo University.

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