Won new business and developed existing accounts to ensure ongoing growth and customer satisfaction and retention.Managed additional administration including credit control.

Delivered professional and seamless customer service, whilst ensuring passenger safety and security on board long-haul international flights.Developed relationships and managed the needs of stakeholders at all levels in a demanding environment that required high levels of flexibility and organisation.

Worked for a leading public relations agency helping to generate consistent, high quality press coverage for clients across corporate and consumer markets.