NHS funded project to prevent hospital admissions for social reasons.Teams based in Wellingborough, Kettering and Rushden.Assessment completed in the person's home; plan agreed; referrals and ongoing support work carried out by team.

Age UK Northamptonshire provides a wide range of services to a growing number of older people, improving their quality of life, promoting independence and preventing frailty, poverty and isolation. As project manager for the Welcome Home scheme I set up a pilot project to allow volunteers into GP surgeries to make telephone calls to older people recently home from hospital; signposting to local services as required preventing hospital readmissions.• Volunteer management included regular… Show more Age UK Northamptonshire provides a wide range of services to a growing number of older people, improving their quality of life, promoting independence and preventing frailty, poverty and isolation. As project manager for the Welcome Home scheme I set up a pilot project to allow volunteers into GP surgeries to make telephone calls to older people recently home from hospital; signposting to local services as required preventing hospital readmissions.• Volunteer management included regular supervision and liaison with surgery staff• Implemented and developed a database and reported to local commissioners • Worked in collaboration with other voluntary organisations• Reached over 1000 individuals using proactive telephone calls Show less