Caroline Gregory Email and Phone Number
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A results driven, influential Digital Leader, passionate about delivering transformational change enabling people and organisations to realise their potential. An effective leader collaboratively working at all levels in an organisation, motivating teams to deliver objectives and managing multiple stakeholders in complex organisations. Proactive and resourceful self-starter who addresses opportunities and challenges with a positive, can-do attitude. Broad experience in IT with a proven track record of executing focused strategies to consistently deliver IT services in Government, Education and Corporate sectors. Well-grounded in managing technology and infrastructure services, budgeting and strategic planning. Experience in Digital Transformation, IT Leadership, Data transformation, IT service management, IT strategy strategy and policy development, information and security management, IT operations management, supplier relationship management, customer services.Digital Transformation Leader | Data Transformation Enthusiast | Net Zero Advocate | Head of DDaT & Security
Ofwat
View- Website:
- ofwat.gov.uk
- Employees:
- 449
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Cdio - Director Of It, Digital And EstatesOfwatEngland, United Kingdom
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Director Of It, Digital And EstatesOfwat Jan 2018 - PresentBirmingham, GbLead the strategy and delivery of all Digital Services, Estates management, and led on Continuous Improvement and Change initiatives for Ofwat. My focus is on elevating the organization into being digital and insight-driven.Played a pivotal role in the design and execution of a Data Strategy tailored specifically for regulating the water sector. Passionate about digital transformation. I've been responsible for reshaping processes and systems, harnessing technology's power to enhance efficiency, collaboration, and productivity.Led the creation of the Net Zero Strategy for Ofwat, championing environmental responsibility.Driving forward the Future of Work creating a space and environment where people can be themselves, thrive and successfully contribute to Ofwat's vision of Improving Life through Water. Head of Profession for Digital, Data, and Technology (DDaT) and Security functions, through which I foster a culture of excellence and innovation.
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Director Global It Service Delivery (Acting)University Of Nottingham Mar 2017 - Dec 2017Nottingham, GbResponsible for the delivery of customer focussed, cost-effective, secure, professional and responsive services. Accountable for optimising operational processes so as to drive down cost. Leading and managing the multi-disciplinary service delivery function comprising of teams located in all University of Nottingham Campuses across UK, Malaysia and China totalling over 160 staff. Providing inspirational leadership and Digital transformation across the Service Operation Teams comprising of Campus IT Support, IT Service Desk, IT Operations and IT Service Management. -
Global Head Of It Service Management, Information ServicesUniversity Of Nottingham Jan 2014 - Mar 2017Nottingham, GbSenior member of the IS Leadership Team responsible for the design and implementation of the Global IS Service Strategy for the University of Nottingham in all campuses - UK, China and Malaysia.Passionate about service and continuous improvements and the people that deliver them to our customers. Ensure IT services are designed, planned, implemented and improved in line with both current and future University needs and there is consistent deployment of processes, tools and technology essential for effective service delivery and development.Responsible for the delivery, maintenance and improvement of the services within the service catalogue as categorised in the Service Portfolio - Teaching and Learning, Research IT, Business Operations, Infrastructure Services. Led the maturity of Service Management capability globally responsible for the coherent implementation and effective management of the processes, systems and people required to design, develop, deliver and improve IT Services.Strategic supplier relationship management for all major IT contracts.Coach leader for IS staff on a staff development programme.Lead on the IS Team Charter to develop a professional and customer focused culture
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Head Of It Support, It ServicesUniversity Of Nottingham Aug 2008 - Jan 2014Nottingham, GbLed with the CIO on the business case and blueprint for the transformation of the IS department of over 300 staff. Part of the IS Leadership Team responsible for the development of the IT Services Strategy.Led a University wide IT Support Service managing distributed support teams of over 70 staff to ensure a high level, consistent approach to IT implementation and support across all campuses including China and Malaysia. Implemented organisational change and improvements.Responsible for consultation and liaison with Schools and Departments over their IT needs and requirements to help ensure that strategic IT development is customer focused focusing on teaching and learning and research.Strategic IT development for core IT Services and the IS organisation .Responsible for the implementation, maintenance and support of the desktop Infrastructure on all campuses.
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It Project ManagerRoyal Mail Jan 2006 - Jul 2008London, GbResponsible for managing multiple RM Letters IS ProjectsManaging project teams across different suppliers.. -
It Change And Release ManagerRoyal Mail Jan 2003 - Jan 2006London, GbMember of a team responsible for managing deployment of change across Royal Mail Letters Systems.
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Web Is Operations ManagerRoyal Mail Jan 2001 - Dec 2002London, GbPart of the e-enterprise team responsible for the operational management and running of all systems supporting the Royal Mail website, ensuring that systems were available 24/7.Managed the development and deployment e-enterprise projects.
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It Business Project ManagerRoyal Mail Sep 1998 - Jan 2001London, GbProject Manager within Business Systems responsible for Post Office Ltd projects focusing on external customer systems.
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Deputy Head Of ItSouth Tyneside College 1996 - Aug 1998South Shields, England, Gb
Caroline Gregory Skills
Caroline Gregory Education Details
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University Of SunderlandMsc Management Of It -
Kingston UniversityBsc (Hons) Geography
Frequently Asked Questions about Caroline Gregory
What company does Caroline Gregory work for?
Caroline Gregory works for Ofwat
What is Caroline Gregory's role at the current company?
Caroline Gregory's current role is CDIO - Director of IT, Digital and Estates.
What is Caroline Gregory's email address?
Caroline Gregory's email address is ca****@****m.ac.uk
What is Caroline Gregory's direct phone number?
Caroline Gregory's direct phone number is +4411595*****
What schools did Caroline Gregory attend?
Caroline Gregory attended University Of Sunderland, Kingston University.
What skills is Caroline Gregory known for?
Caroline Gregory has skills like It Strategy, It Management, Management, Stakeholder Management, Prince2, Program Management, Itil, Change Management, It Service Management, Business Analysis, Information Technology, Operations Management.
Who are Caroline Gregory's colleagues?
Caroline Gregory's colleagues are Gemma Rosenblatt, Jun Aldrin Fradejas, Grace Pascual, Matthew Pursall, Laura Murrell, Geraint Davies, Natalie Da Costa.
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