Caroline Hellen Email & Phone Number

United Arab Emirates

Dubai

✓ Overseeing day to day operations for the restaurant, including inventory management, equipment maintenance and facility upkeep.✓ Spearheading in ensuring that the staff members are fully trained, motivated and performing their duties effectively.✓ Attending to customer complaints and queries through emails and telephone thus ensuring that all customers services are met or exceeds guests expectations.✓ Ensuring the restaurant complies with health and safety regulations. Ensure that… Show more ✓ Overseeing day to day operations for the restaurant, including inventory management, equipment maintenance and facility upkeep.✓ Spearheading in ensuring that the staff members are fully trained, motivated and performing their duties effectively.✓ Attending to customer complaints and queries through emails and telephone thus ensuring that all customers services are met or exceeds guests expectations.✓ Ensuring the restaurant complies with health and safety regulations. Ensure that the restaurant is clean for both the guest and staff and they are knowledgeable about food safety guidelines. .✓ Coordinating with different departments in the restaurant to guarantee effective communication and to ensure information transmission at all times. Show less

Dubai, United Arab Emirates

Dubai

Qatar

Palm Jumeirah

Team leader working for Sofitel in the Chinese restaurantTo make sure that the all is in place before operationTo maintain good grooming standards within the restaurant Take guest orders and relay to the waitersTo make sure the food from the food pass is a 5* standardsTo supervise duties carried out by the waiters and waitressTo update the daily logbookIn charge PnP and ISO filesAssist the hostess with table allocationTaking guests payments and sending… Show more Team leader working for Sofitel in the Chinese restaurantTo make sure that the all is in place before operationTo maintain good grooming standards within the restaurant Take guest orders and relay to the waitersTo make sure the food from the food pass is a 5* standardsTo supervise duties carried out by the waiters and waitressTo update the daily logbookIn charge PnP and ISO filesAssist the hostess with table allocationTaking guests payments and sending emailCashiering proceduresAnswering calls in the restaurant within 3 rings and taking guests reservations Attending managers briefingPreparing and conducting trainings to ambassadors Show less