Caroline Heredia Email & Phone Number

San Rafael, California, United States

• Consistently achieved top sales performance by recommending premium dishes and pairings to guests• Enhanced guest experience by providing knowledgeable insights into menu items, contributing to a 10% growth in repeat customers• Played a key role in a team that successfully handled nightly service for up to 120 guests with premium service standards

Richmond, California, United States

• Assembled and analyzed field data using Excel, contributing to informed decision-making processes• Created data-based visuals for senior management using Microsoft Excel to enhance data communication and reporting• Maintained and updated data in the ERP system, ensuring accuracy and reliability• Designed Excel macros that automated manual processes, resulting in a 20% increase in team productivity• Conducted research and testing on network systems to optimize data communication systems

Corte Madera, California, United States

• Resolved trouble tickets, completed change requests, and set up new user accounts, ensuring smooth database operations• Compiled, evaluated, and retained student records using SQL Database, ensuring data integrity and accuracy• Reviewed and processed student applications and documents, facilitating the admissions process• Managed event invitations and registration in the database, coordinating logistics for campus events• Coordinated with the Director of Admission and Finance to distribute enrollment agreements and address prospective families' inquiries

San Rafael, California, United States

· Provided administrative support to the Department of Nursing and international nursing programwhile assisting the clinical placement coordinator, program director, and department chairs, whereappropriate and as needed.· Carried out duties and responsibilities with limited to no supervision; exercising critical thinking,planning, problem-solving, and interpretive skills to analyze situations, define problems, identifyconcerns, and develop and propose solutions associated with supporting the academic oradministrative functions of the program and department related to student and program outcomes.· Modified and tracked department and program budgets using Microsoft Excel, ensuring fiscal responsibility and compliance· Assisted with building and implementing project plans, including organizing, planning, and executingsite visits, events, meetings, and presentations; oversaw assistants providing logistics, registration, andmaterials production for project activities/events.· Composed business correspondence, reports, and materials relating to budgets, faculty appointments, and accreditations, ensuring accuracy and confidentiality

San Francisco, California, United States

• Assisted with contract and subcontract setups, project maintenance, and sales reports • Managed construction project contracts, maintained documentation, and verified subcontractor insurance, ensuring compliance with regulations• Prepared invoices for residential and commercial projects, accounts receivable, payable, timekeeping, and assisted the bookkeeper during the month and end-of-the-year closing procedures.• Scheduled appointments, ordered parts, and processed warranties, facilitating smooth operations• Planned and organized team events and gatherings, promoting cohesion and team spirit

Master Of Science - Ms, Business Analytics

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services