Caroline Hoffman Email & Phone Number

Oregon, United States

Local: - Moderate a local Facebook group of over 1000 members, engage community relationships- Help resolve issues, and regularly create group growth/education communication- Use photo editing software to create creative and eye-catching visual photos to spark engagement- Coach other local admins on how to successfully moderate their communities, resolve issues, and engage communityDevelopment & Librarian Role: - Use Facebook Messenger and Email to communicate with local volunteers throughout Oregon, the United States, and the World, and assist in creating new Buy Nothing Project gifting economy groups for various areas- Coach local admins on how to successfully grow and launch their new gifting economy groups- Utilize Google Maps to create multi-layer boundary maps, tailored to each individual group needs, as requested

Portland, Oregon, United States

- Recruited, trained and cared for Sunday volunteer teams - Birth through Kindergarten & Greeting Team- Provided weekly classroom updates, managed equipment/supplies, & curriculum development- Worked all administrative tasks: created quarterly volunteer schedules (accessible for all by Google Docs), created organizational charts for managing 50+ weekly volunteers through 4 gatherings, managed the attendance/demographic database, created all printed publications for volunteers and families, communicate weekly information and important updates with team leaders and volunteers, processed all volunteer applications and background checks- Equipped and directed Team Leaders to encourage and care for their teamsAssembled and led volunteer trainings for Birth through Kindergarten classes & Greeting Team- Collaborated with Kids Director to coordinate and implement annual trainings for 1st-6th Grade classes

Portland, Oregon, United States

- Managed staff during shift, ensuring adequate training, breaks and employee care- Reconciled prior day’s deposit, balanced tills and deposited funds at the bank- Divided and distributed weekly tips to employees- Managed and organized weekly inventory and deliveries- Communicated core values and excellent customer care

Portland, Oregon, United States

- Communicated with patients to process medical claims with compassion, care and understanding- Expedited claims through to necessary departments