Caroline Hwang Email and Phone Number

Serve as a Junior Resource Manager for the Architecture and Plans Directorate (APD). • Provide assistance in reviewing and monitoring the Directorate’s Spend Plans for accuracy and available balances.• Review and prepare IPAC payments/spreadsheet as directed by the BFO regulation.• Review, update, and prepare necessary documentation to process Undelivered Obligations (UDO) through the budget system• Prepare and submit UDO Report to the Budget and Finance Office. • Assist and prepare PowerPoint presentations for training classes on DNDO budget processes and procedures to train APD Program Managers• Assist and present briefings to the Program Managers and PDAD as required. • Track past, current, and future expenditures on APD’s Spend Plans, OBIE, PRISM, and FPD databases. • Prepare invoice payments for services rendered for commercial invoices.• Assist in the preparation of annual spend plan submissions.Create and submit line of accountings to the BFO for submission to FINCEN for the new fiscal year.• Prepare and submit Purchase Requests for procurement to be processed. Process over 100 purchase requests per year.• Review and update the Acquisition Planning Forecast System (APFS) for existing and new procurement requests.• Prepare and submit Appropriateness Review of Department of Energy Laboratories Form to obtain approval for the Labs to perform a function for DNDO• Prepare and submit Contracting Officer Representative Letters for Inter-service Agreements and Commercial Contracts.• Respond to higher headquarters in the absence of the Senior Resource Manager.

Coordinated customer information and itineraries.•Resolved customer complaints and kept supervisor informed.•Improved ticketing procedures using a special system on the computer.•Provided financial information for quarterly budget reports. Refunds on spreadsheet•Files were always organized properly.

R6I to respond to customer inquiries.•Conducted data analysis using Oracle SQL to develop databases in order to make effective business decisions.•Input data for department financial reports.